Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello dear Cisco friends,I am experiencing a strange problem and I have no clues on how to troubleshoot it. We have a Cisco environment composed of a UCM and a CCX (on-prem). Under certain circumstances, a user is no longer able to hear the ringing t...
Dear Guru, We have a lot of agents has short calls and we need to know Who ended the call from agent side or from the customer side ? Cisco CUCM 12.5Cisco UCCX 12.5Standard License
Good morning. I'm having a bit of an issue with my Cisco 8865. For about 8 months, this phone as worked flawlessly with my Plantronics Voyager Legend headset. It always connected, disconnected, answered/released calls, etc. Just the other day, with n...
Hello everyone,We're currently in the process of upgrading our system from CUCM 12.5.1 SU3 to CUCM 14 SU3. However, before attempting the upgrade, we wanted to address an error message that has been persisting since the installation of 12.5.1, which ...
Hello Community,I have a problem with an ATA 192 not registering, so I need your help!In the navigation under "Voice" -> "Information" it says "Registration State: Failed". In the navigation under "Administration" -> "Debug Log Viewer" it says "Warni...
Hi , Is the below link is moved or broken http://www.cisco.com/cisco/software/navigator.html?mdfid=268437892&flowid=5293 I was trying to download firmware for our Cisco 8941 cmterm-8941_8945-sccp.9-3-4-12.zip Is there an alternative ...
hey there, i have two 7841 sip phones and successfully registered on the CME as SIP phones but i can't, Below is info regarding the current configuration,Router# show run | section dial-peerdial-peer voice 1 voipdestination-pattern 1000session target...
hey there, i have two 7841 sip phones and successfully registered on the CME as SIP phones but i can't, Below is info regarding the current configuration Router# show run | section dial-peerdial-peer voice 1 voipdestination-pattern 1000session target...
So the active load firmware on the 7841 is sip78xx. but i can't find the SIP configuration on the phone it self neither on the web UI,when i load it with another sip firmware through tftp, it asks "press a key to change the service mode" and when i p...
Hi, just migrated off some very old CM equipment and went to a fully Cloud PBX (Nextiva). One of the challenges is all of our employees have been dialing "9" to get an outside line for 20 years. Nextiva's standard configuration does not require eve...
Ok guys so got a cluster 11.5 with 8845 phones (using EM) and Cisco Jabber.It is a given that during the alerting phase (ringing) that the calling party will see the name configured against the alerting name field in CUCM on the directory number. On...
Blind transfer works, if there is only one active call. But if a user is on a call, and a second call comes in, then they lose the ability to blind transfer either call. This is on a 8861 with the Multiplatform Firmware.
May I know how to upload custom ringtone for 3905 Model phones? is it supporting it from Ringlist.xml? I cannot see the ringtone mentioned in ringlist.xml. We would like to add our own ringtone to 3905 model...
hello everyone,My customer has a CME with the feature of Extension Mobility configured working just fine.But in the IP Phone when he will enter with the user ID and password , he thinks very difficult to have to enter the password as an sms style ( A...
Hi,We came across weird issues. Computers connected to Switch are not working correctly when connected via cisco desk phone - showing unidentified network. Without desk phone computers working fine. Issue started +- a week ago.port config interface G...
