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Beginner

Recording CCM Calls

Hi

Can you advise what applications can we use for recording Cisco Call Manager calls?

Thanks.

3 REPLIES 3
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Hi,

you can use CallRec from zoom http://www.zoomint.com/

HTH

Anas

please rate all helpful posts

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Hi,

You can also opt for Call Recording Harmony Solution from KnoahSoft.

regds,

aman

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Collaborator

Hi

What kind of recording you are looking for. We can use CUE unity express recording for small number of users. If you are looking for Contact centre environment, you can use Calabrio Product QM/WFM/CR etc...

Or Nice/Witness Recorders have been tested; Verint and other third-party vendors manufacture suitable recorders.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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