IP Telephony and Phones

                   Hi, Need urgent attention:We have a multicluster environment, there are about 4000 agents in each cluster. We found there are some issues that some remote end points configured over JTAPI/CTI were not showing the call on their soft...

Hello,Hoping someone here can answer this, I have not been able to find a way to do this seemingly simple task.All I need is for a recorded message to be played before an extension rings.It would be used for extensions that have call recording enable...

Hey All,Im connecting an ATA 187 to a Multi-Function Machine to allows Faxes inbound.outbound etc. I have rolled a few so far, however Im having trouble with one fax machine where the Line on the ATA is always busy. If I disconnect the cabel between ...

Is it possible to use Cisco IP Phones, for example 6900 or 8900 or 9900 series, to send INVITE directly to manually predefined IP address (let's say SIP proxy/registrar) without being registered to CUCM? In other words, I would like to use Cisco IP p...

Hi Everyone;I have a bug that is being presented in CUCM 7 and that is when the receptionist you want to end a call with the button "end call" does not end the call and wait for the caller to finalize, this is a setup for receptionist and making the ...

Hello to all;I have a working telephone exchange with CUCM 7.1.3, where Extension Mobility is used to register the devices users of rest is configured with a power standard CUCM, the problem I have now is that I can not set the conference between int...

Hello,I am trying to get some 3rd party devices (gigaset DECT gateway 192.168.0.22) to register to a CME (192.168.0.79) box.I have 3 x extensions configured on the Gigaset but I am getting SIP errors :-000226: Sep 23 18:00:36.779: //-1/xxxxxxxxxxxx/S...

Is anyone aware of any soluition that would provide some kind of Speech to Text / and vice versa, service for hearing impared people. This could be a 3rd party solution. Something that would allow someone to see what is being spoken real time, perhap...

Just in case this helps somebody else keep their remaining hair intact... Migrating an ATA 186 to CUCM 9.x requires the ATA to be running firmware ATA030204SCCP090202AI've just spent a few hectic hours trying to work out why I couldn't migrate some A...

Hi, I have tried to load firmware files cmterm-7945_7965-sccp.9-2-1.tar to new 7945 ip phone in CME 9.1, when ip phone initiate the process of loading firmware a messge is displayed load rejected HC, the process go on without loading the files and fi...

Hello All,I'm planning to change the domain name of my CUCM cluster (2 nodes) ver. 8.5.1I went through this guide:http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_5_1/ipchange/ipchg851.html#wp57408and it's clearly stated that:If you chang...

Hello everyone. I am new at Cisco VOIP and i need some help.I manage to create VoIP on my router C2911 and i have 3 IP phones. I have one voice port that is conected to my country telecom(ground line whose number iz YYYYYY). My phones have 3 digits e...

Hi all,I have a CME connected to Nortel PBX through an E1, in both systems i have extensions 1XXX, so for example, 1110 and 1111 are cisco extensions and 1112 is nortel extension, when 1111 dial 1112, the CME find that the extension is not on the CME...