11-20-2022 10:50 AM
11-20-2022 03:32 PM
The SKU license to convert the phone from Enterprise image to 3PCC/MPP is L-CP-E2M-88XX-CNV.
Is the phone already operating in 3PCC/MPP or not?
11-20-2022 06:46 PM
From the phone details you provided, the software version Is sip8845_65.11-3-7MPP0001-272.loads which is a MPP platform. Is this info Correct ?
If correct you can register the phone with your SIP provider.
Not, them must reach out a Cisco partner in India and get the licenses which @Leo Laohoo mentioned. Buying it from Online I dont think it will workout.Cisco their products through Partners and not directly online( except webex and webex devices ).
Or you check with the vendor from whom you bought the phone.
11-21-2022 02:35 AM - edited 11-21-2022 02:44 AM
Not necessarily. If that phone was migrated from Ent to MPP using the options on Webex Control Hub it can only register to Webex Calling; any other SIP proxy/registrar would still require the paid migration license.
The only way to be sure it can register to any 3rd-party call control is if the phone has a 3PCC SKU on the label, i.e. it has always been MPP. Otherwise the seller would need to clarify; possibly a complaint to file with eBay if that wasn’t clear in the listing.
As for buying the migration license: in the US you would need a Cisco partner to sell it to you. I’m not sure if there are other options in India. If you work for an company that uses Cisco, ask your Cisco AM or SE for guidance.
And before anyone goes on a rant about this: the BU claims that they are required to pay different patent royalties on Ent vs. MPP firmware. The only way to keep an accurate count is to serialize the migration process using the MAC address. If the phone is being moved to Webex Calling, Cisco is willing to absorb that cost. I don’t blame them for protecting that from becoming an off-ramp but it certainly complicated the secondary market.
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