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related to IP phone 7841 firmware

TechBhole241
Level 1
Level 1

When I upgrade my IP phone 7841 series firmware with this file (78xx.14-0-1-0306-175.k4.cop.sha512) then error comes with invalid file format &  previous firmware version with (.cop.sgn) this format is successfully installed. Our CUCM version is (System version: 11.5.1.14900-11). Please tell me anyone what may be the problem is & How can I resolve this issue.

Mohan Singh
1 Accepted Solution

Accepted Solutions

You need to install this file.

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3 Replies 3

You need to install this file.

image.png



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Good evening,
I have resolved my problem by your valuable
suggestion. Thank you for your support
Mohan Singh

Glad to hear that. Please take the time to mark the question as solved and give the answer helpful vote.



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