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reload (CVP) wave file with SNMP on Voicegateway

guidobrinkmannl
Level 1
Level 1

Hi,

new to UCCE. If I understand it correctly:

If the WAVE file from CVP/ UCCE is updated, the file should be reloaded on the voicegateway, which is the local cache for WAVE files.

If an announcement, e.g. sales message, is changed, that wave file should be reloaded on the voicegateway manualy.

Is there a way to do that automaticaly with SNMPSET <voicegateway> <MIB OID> <??wave file name??> <reload>

thanks,

EDIT: or clear the cache, which it should be I think. (all wave file cache, or only one file, not sure what should be used and/or what is possible

1 Reply 1

will.alvord
Level 5
Level 5

Not sure about via snmp, but here are some notes which I've saved for clearing cached files.  I'm not sure where I got it from anymore, so unfortunately I can't give any credit.

The ways to force the gateway to refresh immediately are any one of the

following:

1. CLI command: set http client cache stale - each new audio request

will do a conditional-get and retrieve the audio if necessary.

2. CLI command:clear http client cache - this remove EVERYTHING from the

cache

3. CLI command:audio load

Note - if you do the show http client cache, and look at the ref# column

(the number calls using this audio), this column must be 0 for the audio

to refresh in the cache with the above commands.

4. on the Media Server (if it's IIS) - go to Start > MyComputer (Right

click - select Manage) - Services And Applications + Internet Info

Services + Web Sites - RightClick go to Properties. Select HTTP Headers

tab. Under Enable Content Expiration, set when audio should 'expire' in

the cache. This can be done on a directory-wide basis. Set audio to

expire after a short interval, and the gateway will always do a

conditional-get for audio (retrieve only if it's changed).

If you do this, then you'll need to clear the cache in the gateway, to

get this to take effect.