11-16-2009 06:43 AM - edited 03-18-2019 10:50 AM
hey how r u guys i have one question this is i need to control the ip phone remotelly. That is i need the ip phone to call to my phone.
11-16-2009 07:09 AM
Hi,
you can buy
http://software.voipintegration.com/software.aspx
this is the old Cisco Softpone, you can use it as a remote control of a physical phone.
Bye
Jo
11-16-2009 07:27 AM
I thoroughly recommend the following for remote management and reporting (call usage etc).
Whenever I have major work on CUCM that affects multiple sites and I am working out of core hours, I can remote any phone and test calls out of any of the 15 voice gateways to my phone/mobile which is great. I can also talk a user through features and check CLID on their screen.
You can also broadcast messages to IPT handsets (excluding 7912 older models etc), I use this feature to reming staff of updates etc.
You can use the web-based application for trouble-shooting, it is quite amazing and well worth the investment.
Kim
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