Report for Login Logout for B-ACD hunt group member

[Nirmal Paria]

Hi Team,

Could you please let me what type of reports can be generated if I used B-CAD. Also let me know if I can generate report for Loing & Logout hunt member.

Your kind cooperation will be highly appreciated.

Regards,

Nirmal

[paolo bevilacqua]

Do you have paid support access to CCO ? The document and XLS macros for that are in the CME area.

[Nirmal Paria]

Hi Paolo,

Yes, I do have paid support access to CCO.

Regards,

Nirmal

[Nirmal Paria]

Hi Paolo,

Could you please let me know the link to download the XLS macro and docs.

Your early response will be highly appreciated.

Nirmal

[paolo bevilacqua]

In "software search", enter "b-acd reports".

Thank you for the nice rating and good luck!

[Rob Huffman]

Hi Nirmal,

Just thought i would add this info to the good tips from my friend Paolo (+5"P")

Cisco CallManager Express B-ACD Basic Reports

http://www.sentinel.com/pdf/cme_readme.pdf

Sentinal product library;

http://www.sentinel.com/prodlibrary.asp?subnav=utilities

Hope this helps!

Rob