require password to upgrade Call Manager

[rachelau_2005]

I have taken over an existing call manager publisher and subscriber ( version 4.1) and require to perform a call manager upgrade on these servers.

I believe it requires the following password in order to do a call manager upgrade. however the only password I have is Adminstrator password.

• SQL Server SA Password

• LDAP(DC) Directory Manager Password

• Private Password Phrase

• administrator password

I have done a bit of research and the CCMPWDChanger Tool should allow me to change the DC manager password provided I have the administrator password

but how can I change the sa password and Private Password Phrase if I dont know the existing one?

Thanks

[Kapil Atrish]

Hi,

M at same situation. Can you pl send me the tool at nice_chatin@yahoo.com

thanks in advance,

inner_silence

[rachelau_2005]

Would you be able to send me the script that can resets the DC Directory password to default?

Thanks

Rachel

[Jaime Valencia]

not sure which script you mean, the one that was mentioned was to find out the old pwd. then you could use the ccmpwdchanger to change it. and sorry, it's a TAC tool.

HTH

java

if this helps, please rate

[rachelau_2005]

I've reset the password now. Thanks.

Kind regards

Rachel