Restrict CFA on CME

[Heinz Schwarzfeuer]

Hi,

does someone know if it´s possible to restrict the Call-Forward-All (CFA) function on a single phone
in a Call Manager Express (version 10) environment?

The customer wants to have a password/code to be entered before someone can use CFA function.

Is that possible?

Many thanks

Heinz

[paolo bevilacqua]

You can lock and login to the phone using extension mobility.

Usename/password just for the CFA, is not possible.

[Heinz Schwarzfeuer]

Thanks.

Is that working in a way that you are able to initiate and pick up calls without logging in before,
and only if you want to change something, i.e. forwarding your phone, you must login?

[paolo bevilacqua]

It works with an an unlogged profile for which you can set various properties. However many customer ask first and then do not use it because "too complicated", so it has to be removed. Full details in documentation.

[Heinz Schwarzfeuer]

Ok, thanks - i will have a look on this.

Would it be possible beside from that, to just completely remove the the CFA feature from a phone?

[paolo bevilacqua]

Just remove the softkey.

Please remember to rate useful posts clicking on the star below.

[Heinz Schwarzfeuer]

Could you give me a hint of how to remove the softkey? I always used the standard ephone configuration.

[paolo bevilacqua · Accepted solution]

Ephone-template

softkey

Often not configured in non-professional installations.

[Heinz Schwarzfeuer]

Thanks!

[paolo bevilacqua]

Thank you for the nice rating and good luck!