Rotary Dials Users (Call Handler)

[nicole.arsenault]

If one is on a 'Rotary Dial phone' and they are told to remain on the line, how do we set this up?

Routing rules (after greeting plays?)

Thanks

[Chris Deren]

So, what do you want to do with that caller?  If transfer somewhere simply defined after greeting action.

HTH,

Chris

[nicole.arsenault]

Hi Chris,

Yes sorry - we want to route rotary dial users (and those that don't press any caller options) to route to specific extension;

Nicole

[Chris Deren]

On the call handler go to Edit --> greeting --> Standard Greeting --> After Greeting section select whatever you want to do, such as select another call handler, a user, etc.

HTH, please rate all useful posts!

Chris