cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
8693
Views
31
Helpful
16
Replies

Route incoming Call based on Calling Number

Greetings,

Is  it possible to route incoming calls based on the CLID to a specific  extension.  The reason for this is to route calls from certain states,  say AZ 1520...... to the staff that service that region.  I have seen a  lot of examples how to reject calls from certain CLIDs, but not routing.

Example:  Person from AZ with number 520-555-1234 calls in. Route call to Ext 5721.

We're using CM 8

Many thanks,

Pierre

16 Replies 16

Can you send a copy of the complete dial peer configuration you used ie the, voice translation profile and destination patter... I want to see an example so that I can try on our gateway.. We are dealing with the same issue

 

the answer address 5205551234

if the Gateway is MGCP is it possible to achieve this? (transfer incoming calls to specific extension based on calling numbers)