RTMT Alert

[Abhishek Sharma]

Hi All,

I want to get alerts on my mail id from RTMT. i tried this:

System--->Tools---->Alert------>Congigure mail server------->exchange mail server id & port------>press OK

but i am not getting alerts on my mail id.

Please let me know if anyone can suggest on this.

Thanks

[Tracy Larson]

Yes, that is where you set the information for RTMT. One thing you might want to check is if your exchange/email group is using some sort of relay server and if so if the ip address of your call manager is added as a trusted source to send email.

[Abhishek Sharma]

thank u so much Tracy for the help, let me check.......

[Abhishek Sharma]

Hi , do i need to make any changes in CUCM for RTMT?

[nascoentr]

https://supportforums.cisco.com/thread/295932