Hi All, Calls are getting drop as soon as agents answer the call. Agents hear fast busy tone. Call flow: ITSP > Oracle SBC (acts as an Ingress GW) > CVP > CUSP > CUCM > Cisco Phone UCCE: 11.5 Ver Finesse: 11.5 Ver CUCM: 11.5 Ver Is this issue occurri...

Hello, We have Cisco Unity connection v 9.1. I have a voicemail account for a group and voicemail email notification goes to group email id. I want to forward all voicemail email notification of this to another email ID. Please let me know from which...

Hi all,Looking for your help!We are using CME v 8.6 and I have a to scenario for call forwarding :There are two phones, one is for manager (Phone A) and another is for receptionist (Phone B).Requirement is that if Phone A does not pick up the call or...

 Hi All,A user is facing issue with during Conference call.when more than 4 numbers is joined into a single call and one of those numbers is an external number, the original called is kicked off when joining the 4th participand, leaving behind the co...

Hi All, We are facing some strange issue.Two users (A and B) were on a call (different location and cluster) and for a min B placed A on hold to answer another call, and instead of hold A was in another meeting. Kindly let me know if there is any sug...