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Running 10.X CUCM on Cisco 7835i server....is it supported

rodoneal09
Level 1
Level 1

I have a client the needs to upgrade to 10.0 from 9.1 on a 7835i Server.   I have read through a number of guide and discussion but still have not found the answer to if the 7835i is supported with 10.0.   From what I have read he needs to upgrade the memory from 4 to 6 and needs to install VMWare withe vcenter to support the configuration.   The 7835i has the following configuration:

Platform Type

7835I3

Serial Number

KQ3P5R6

Processor Speed

2000

CPU Type

Intel(R) Xeon(R) CPU E5504 @ 2.00GHz

Memory

4096 Mbytes

Object ID

1.3.6.1.4.1.9.1.585

OS Version

operatingsystem.UCOS5.0.0.0-2

RAID Details

Versions
================
Product Name : IBM ServeRAID-MR10i SAS/SATA Controller
Serial No : SP04121104
FW Package Build: 11.0.1-0040
Settings
================
Current Time : 16:33:39 4/7, 2016
Predictive Fail Poll Interval : 300sec
Interrupt Throttle Active Count : 16
Interrupt Throttle Completion : 50us
Rebuild Rate : 30%
PR Rate : 30%
Resynch Rate : 30%
Check Consistency Rate : 30%
Reconstruction Rate : 30%
Cache Flush Interval : 4s
Max Drives to Spinup at One Time : 2
Delay Among Spinup Groups : 12s
Physical Drive Coercion Mode : 1GB
Cluster Mode : Disabled
Alarm : Enabled
Auto Rebuild : Enabled
Battery Warning : Enabled
Ecc Bucket Size : 15
Ecc Bucket Leak Rate : 1440 Minutes
Restore HotSpare on Insertion : Disabled
Expose Enclosure Devices : Enabled
Maintain PD Fail History : Disabled
Host Request Reordering : Enabled
Auto Detect BackPlane Enabled : SGPIO/i2c SEP
Load Balance Mode : Auto
Use FDE Only : No
Security Key Assigned : No
Security Key Failed : No
Security Key Not Backedup : No

Any Offline VD Cache Preserved : No
Device Present
================
Virtual Drives : 1
Degraded : 0
Offline : 0
Physical Devices : 3
Disks : 2
Critical Disks : 0
Failed Disks : 0

Battery Back Up Information:
==========================


BBU status for Adapter: 0

BatteryType: iBBU
Voltage: 4041 mV
Current: 0 mA
Temperature: 25 C

BBU Firmware Status:

Charging Status : None
Voltage : OK
Temperature : OK
Learn Cycle Requested : Yes
Learn Cycle Active : No
Learn Cycle Status : OK
Learn Cycle Timeout : No
I2c Errors Detected : No
Battery Pack Missing : No
Battery Replacement required : No
Remaining Capacity Low : No
Periodic Learn Required : No

Battery state:

GasGuageStatus:
Fully Discharged : No
Fully Charged : Yes
Discharging : Yes
Initialized : Yes
Remaining Time Alarm : No
Remaining Capacity Alarm: No
Discharge Terminated : No
Over Temperature : No
Charging Terminated : No
Over Charged : No

Relative State of Charge: 100 %
Charger System State: 49168
Charger System Ctrl: 0
Charging current: 0 mA
Absolute state of charge: 101 %
Max Error: 11 %

Exit Code: 0x00

Logical Drives Information:
==========================
Virtual Disk: 0 (Target Id: 0)
Name:
RAID Level: Primary-1, Secondary-0, RAID Level Qualifier-0
Size:135.972 GB
State: Optimal
Stripe Size: 128 KB
Number Of Drives:2
Span Depth:1
Default Cache Policy: WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU
Current Cache Policy: WriteThrough, ReadAheadNone, Direct, No Write Cache if Bad BBU
Access Policy: Read/Write
Disk Cache Policy: Disabled
Encryption Type: None

Physical Disks Information:
==========================
Slot Number: 0
Device Id: 0
Sequence Number: 2
Media Error Count: 0
Other Error Count: 0
Predictive Failure Count: 0
Last Predictive Failure Event Seq Number: 0
PD Type: SAS
Raw Size: 136.731 GB [0x11176d60 Sectors]
Non Coerced Size: 136.231 GB [0x11076d60 Sectors]
Coerced Size: 135.972 GB [0x10ff2000 Sectors]
Firmware state: Online
SAS Address(0): 0x5000c500482a6b41
SAS Address(1): 0x0
Connected Port Number: 0(path0)
Inquiry Data: IBM-ESXSST9146803SS B53C6SD4FSGF0324B53C
FDE Capable: Not Capable
FDE Enable: Disable
Secured: Unsecured
Locked: Unlocked
Foreign State: None
Device Speed: Unknown
Link Speed: 3.0Gb/s
Media Type: Hard Disk Device

Slot Number: 1
Device Id: 1
Sequence Number: 2
Media Error Count: 0
Other Error Count: 0
Predictive Failure Count: 0
Last Predictive Failure Event Seq Number: 0
PD Type: SAS
Raw Size: 136.731 GB [0x11176d60 Sectors]
Non Coerced Size: 136.231 GB [0x11076d60 Sectors]
Coerced Size: 135.972 GB [0x10ff2000 Sectors]
Firmware state: Online
SAS Address(0): 0x5000c500482a6fad
SAS Address(1): 0x0
Connected Port Number: 1(path0)
Inquiry Data: IBM-ESXSST9146803SS B53C6SD4FS300324B53C
FDE Capable: Not Capable
FDE Enable: Disable
Secured: Unsecured
Locked: Unlocked
Foreign State: None
Device Speed: Unknown
Link Speed: 3.0Gb/s
Media Type: Hard Disk Device

My questions are:

1) Is this server supported to run CUCM 10.0

2) Can I order VMW-VSP-STD-1A= (4) to support the server

3) Does the client need to order any additional disk for the server

4) Will 6meg of memory be enough for the installation.

Thanks!

1 Accepted Solution

Accepted Solutions

Deepak Rawat
Cisco Employee
Cisco Employee

Absolutely Not, 10.x onward it is all Virtualized no MCS(physical) servers at all whatsoever

http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Communications_Manager_%28CUCM%29#Version_10.x

Regards

Deepak

View solution in original post

5 Replies 5

Deepak Rawat
Cisco Employee
Cisco Employee

Absolutely Not, 10.x onward it is all Virtualized no MCS(physical) servers at all whatsoever

http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Communications_Manager_%28CUCM%29#Version_10.x

Regards

Deepak

Customer has stated they are doing this today on other 7835i servers.   They have installed the VMWare software on the server and it is running today in that configuration.   I understand that 10.0 will not running on the server standalone but can you run it if you install VMWare on the 7835i server?

This is also not supported. They will need to purchase Cisco UCS servers for that and do it that way. It is not supported to install ESXi on the MCS server and do it that way neither I think it will even work in the first place.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_0_1/CUCM_BK_RCAB8A43_00_cucm-release-notes-100/CUCM_BK_RCAB8A43_00_cucm-release-notes-100_chapter_011.html

Regards

Deepak

You can, but it's not supported, they are losing all Cisco support by doing that.

If they want to do that in a lab, there is no problem, for production environments, the link I posted explains what is supported.

HTH

java

if this helps, please rate

Jaime Valencia
Cisco Employee
Cisco Employee

The following are NOT supported:

  • Cisco or 3rd-party server models that do not satisfy the rules of this policy.
  • Cisco 7800 Series Media Convergence Servers (MCS 7800) regardless of CPU model

http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware

HTH

java

if this helps, please rate