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Member since ‎12-05-2009

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  • 41 Posts
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  • 1 Helpful votes Received
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We have a client that is installing Socialminer because the use email under UCCX 11.5.   We have have a problem.  We are trying to size the Socialminer server to handle the incoming mail, but there is not a recommendation in the Cisco Design guide fo...
I have a client that wants to use a 3rd Party SIP Softphone for their Contact Center.   Does anyone know of a 3rd party SIP Softphone that has been tested and support in a Cisco UCCE 10.X contact center?
I have a client the needs to upgrade to 10.0 from 9.1 on a 7835i Server.   I have read through a number of guide and discussion but still have not found the answer to if the 7835i is supported with 10.0.   From what I have read he needs to upgrade th...
Can i use one Collabrio server to record from 2 different UCCX clusters?    Also, if the first question is no, then can I put in a second server that is an extension of the first server to do the recording on two different UCCX cluster?    Thanks!
I have been trying to find documentation to find out if the UCS C460M4 is supported with CWMS 2.5.   If the answer is yes, does anyone have a sample configuration or where I can find one.   Thanks
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Member Since ‎12-05-2009 08:20 AM
Date Last Visited ‎02-17-2021 12:04 AM
Posts 41
Total Helpful Votes Received 1
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