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Beginner

Salesforce for Call Connector

Guys need your help and advise here.

As you know Salesforce for Call Connector is not supported any more by Cisco. Does anyone know a workaround?

I have been trying Salesforce for Call Connector but simultaneously using Salesforce and Call Connector causes TAPI issues.

Any third party softwares. By the way this is for CUCME            

Please rate the post Shibly Ibrahim
3 REPLIES 3
Cisco Employee

Salesforce for Call Connector

Hi,

Unfortunately there is no replacement available for the CallConnector for Salesforce.

AFAIK, there is a partner replacement product from AMC technologies.

Regards,

Tere.

If you find this post helpful, please rate!

Regards, Tere. If you find this post helpful, please rate! :)
Beginner

Salesforce for Call Connector

Thanks Tere. I just gave them a call. Hope it supports cme. Waiting for them to send me the infomration. Would you be knowing why Cisco stopped supporting salesforce, let guess its not stable.

Please rate the post Shibly Ibrahim
Cisco Employee

Salesforce for Call Connector

HI Mohamed,

I really don't know why it was decided to stop supporting it. I found Bucher and Suter have a similar capability, you might want to take a look:

http://www.bucher-suter.com/fileadmin/user_upload/image/b_s_Connects_for_Salesforce.com_Datasheet_August_2011.pdf

Regards, 

Tere. 

If you find this post helpful, please rate!

Regards, Tere. If you find this post helpful, please rate! :)
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