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JaredKa
Beginner

Schedule for Outbound Calls

Is there a feature that allows for outbound calls from my PBX using the Allow CSS during an open period, and then during the closed period I can use a closed CSS?  I work for a hospital and our behavioral medicine wants to see if this can be done for patient phones.

I started to look into the Time Period Class of Control, but it seems that it might refer to inbound calls.

Maybe I'm wrong. Any advice would be helpful.

3 REPLIES 3
Roger Kallberg
VIP Advisor

You would definitely be able to use the time of day configuration elements in CM for this. It’s use case is not limited into any direction, it can be used for outbound or inbound calls.



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Nithin Eluvathingal
VIP Advisor

As @Roger Kallberg  mentioned use Time of the Day Routing. Below guide explains how to configure, but the guide is from incoming.

 

 

 

https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109588-tod-routing-example00.html

 

 



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TONY SMITH
VIP Rising star

CUCM Time of Day Routing applies to Partitions.  So you'd have a single CSS, but some of the Partitions listed would only be visible during your selected hours. 

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