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Sending and receiving FAX with ATA 187

enaforhmd
Level 1
Level 1

Hi,

We need to use ATA 187 to send and receive fax as described in attached image.

Can you show me how to configure the gateway and the ATA ?

Regards.

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

The ATA 187 provides two modes of fax services that are capable of internetworking with Cisco IOS gateways over IP networks. These modes are called fax pass-through mode and T.38 fax relay mode.

With fax pass-through mode, the ATA 187 encodes fax traffic within the G.711 voice codec and passes it through the Voice Over IP (VoIP) network as though the fax were a voice call.

With T.38 fax relay mode, the ATA 187 supports the transmission of faxes, in real time, between two standard fax terminals communicating over SIP networks. T.38 fax relay mode provides a more reliable and error-free method of sending faxes over an IP network

You can choose the preferred fax mode on the phone configuration page of the Unified CM administration page. From the fax mode pull-down window, choose one of the following modes:

Fax pass-through

T.38 fax relay

You can reference the following for some additional inputs.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-border-element/115742-fax-modem-call-flows-00.html

Manish

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View solution in original post

4 Replies 4

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

The ATA 187 provides two modes of fax services that are capable of internetworking with Cisco IOS gateways over IP networks. These modes are called fax pass-through mode and T.38 fax relay mode.

With fax pass-through mode, the ATA 187 encodes fax traffic within the G.711 voice codec and passes it through the Voice Over IP (VoIP) network as though the fax were a voice call.

With T.38 fax relay mode, the ATA 187 supports the transmission of faxes, in real time, between two standard fax terminals communicating over SIP networks. T.38 fax relay mode provides a more reliable and error-free method of sending faxes over an IP network

You can choose the preferred fax mode on the phone configuration page of the Unified CM administration page. From the fax mode pull-down window, choose one of the following modes:

Fax pass-through

T.38 fax relay

You can reference the following for some additional inputs.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-border-element/115742-fax-modem-call-flows-00.html

Manish

- Do rate helpful posts -

Hi Manish,

I configured my ATA 187 to operate with Fax Relay mode.

I can't send / receive fax via ATA 187.

Here my gateway config :

--------------------------------------------

voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    fax protocol t38 nse ls-redundancy 0 hs-redundancy 0 fallback pass-through g711alaw
    h323
    modem passthrough nse codec g711ulaw
    sip
!
!
!
!
voice class h323 1
   h225 timeout tcp establish 3

dial-peer voice 1397 pots
  destination-pattern 932T
 port 0/2/3
!

------------------------------------------------------------------------------

Any advice ?

Regards.

Are you able to make any voice calls thru this h323 gateway? Where is the VoIP dial peer pointing to cucm?

Manish

Yes.

Voice calls from internal devices : ok

Voice calls to PSTN : ok

Voice calls from PSTN : ok

-----------------------------------

Here the config :

voice-port 0/2/3
 supervisory disconnect dualtone mid-call
 supervisory custom-cptone pttalgieria
 supervisory dualtone-detect-params 1
 no battery-reversal
 timeouts call-disconnect 5
 timeouts wait-release 5
 connection plar opx 1398
 description DARS-LAB - 029 74 13 38
 caller-id enable
!

dial-peer voice 102 voip
 preference 1
 destination-pattern [1-8]...
 progress_ind setup enable 3
 voice-class h323 1
 session target ipv4:10.10.0.14
!

enaforhmd.