05-24-2010 08:11 AM - edited 03-15-2019 10:54 PM
We have CCM 6.1.5 I recently uploaded a license to call manager and it asks to restart the Unified
Communications Manager Service. I looked under Network Services and Feature Services and did not see this service. I it possibly named something else or in another location?
05-24-2010 08:40 AM
Hi there,
It should be called CM Service
Starting, Stopping, Restarting, and Refreshing Status of Services in Control Center
Control Center in Cisco CallManager Serviceability allows you to view status, refresh the status, and to start, stop, and restart Cisco CallManager services for a particular server in a cluster.
Procedure
Step 1 Depending on the service type that you want to start/stop/restart/refresh, perform one of the following tasks:
•Choose Tools > Control Center—Feature Services > CM service
Tip You can only start/stop/restart feature services that are activated. To activate a service, see the "Activating and Deactivating Feature Services" section.
•Choose Tools > Control Center—Feature Services.
Step 2 From the Server drop-down list box, choose the server.
The window displays the service names for the server that you chose, the service type, and service status. The window also displays the status of the services (Started, Running or Stopped)
Step 3 Perform one of the following tasks:
•Click the radio button next to the service that you want to start and click the Start button.
The Status changes to reflect the updated status.
•Click the radio button next to the service that you want to restart and click the Restart button.
A message indicates that restarting may take a while. Click OK.
•Click the radio button next to the service that you want to stop and click the Stop button.
The Status changes to reflect the updated status.
•To get the latest status of the services, click the Refresh button.
•To go to the Service Activation window or to the other Control Center window, choose an option from the Related Links drop-down list box and click Go.
Cheers!
Rob
Please support CSC Helps Haiti
05-24-2010 09:07 AM
If I restart the CM service will that affect phone service. I do not want to cause a problem with people making or receiving calls in the middle of the work day.
If restarting this service will not affect that I will restart it.
05-24-2010 11:48 AM
Hi there,
Yes, this service should be started after hours
Cheers!
Rob
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