Setting time of day routing on cme 7.0

[rramlal]

Hi

I have the following configuration:

1. A hunt group is set up with the operator and then the auto-attendant. When a external call hits the pilot number the operator will get the call first and she is engaged the call will be forwarded to auto-attendant.

2. The customer would now want to set up time of day routing to forward all calls after 5pm-7.59am to the auto-attendant. Can TOD routing be set up for this?

I set the night hours under telephony service and set call forward under the operator ephone and the configs does seem to work.

night-service day Sun 08:00 07:59

night-service day Mon 17:00 07:59

night-service day Tue 17:00 07:59

night-service day Wed 17:00 07:59

night-service day Thu 17:00 07:59

night-service day Fri 17:00 07:59

night-service day Sat 08:00 07:59

call-forward night-service 803

night-service bell

[Ayodeji Okanlawon]

This is what TOD routing is for. As you have seen this will work...You can configure the time based  on any hours you want..

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

[rramlal]

My apologies, but i meant to say that the configs are not working. It keeps ringing the operator phone.

####################################

voice-port 0/1/1

supervisory disconnect anytone

timeouts interdigit 5

timeouts call-disconnect 4

connection plar 450

caller-id enable

!

voice-port 0/1/2

supervisory disconnect dualtone mid-call

timeouts interdigit 5

timeouts call-disconnect 4

connection plar 450

caller-id enable

!

voice-port 0/1/3

supervisory disconnect dualtone mid-call

           timeouts interdigit 5

timeouts call-disconnect 4

connection plar 450

caller-id enable

###########################################

ephone-hunt 100 sequential

pilot 450

list 0

final 803

timeout 20

###########################################

ephone-dn  54  dual-line

number 0 no-reg primary

label 0

description Operator

name Operator

call-forward night-service 803

huntstop channel

night-service bell

###########################################