Setting up a Cisco Ip phone 8832 but I can't find it in CUCM

[MeisnerC]

I went to set up a 8832 phone and discovered I can't seem to find any reference of the device within CUCM.

We are running System version: 11.5.1.13902-2

I'm not sure if this is a version issue or if I'm missing something.

Not sure what other information I need to add to this discussion.

If you need additional info please let me know.

Thanks

[Jaime Valencia · Accepted solution]

Either upgrade to the latest SU or install the required DevPack for the device to be available.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/matrix/CMDP_BK_CCBDA741_00_cucm-device-package-compatibility-matrix.html

[MeisnerC]

Jamie,

Thank you very much. I will install the DevPack for this device.

I appreciate the help.