Setup Music on Hold between CUCM and CME on 1861

[jgolden]

Hello,  I am at my wits end trying to figure this out.  We have CUCM 8.0 at our main site and run an 1861 router at a remote site. The remote site is connected via a SIP trunk.  Everything works except for MOH.  When I look at the debugs I see that it states moh_addr 0.0.0.0??  I am not sure everything that needs to be here for you to help so just let me know.

We use a Fixed audio source that is configured on CUCM.  This was working until we changed the remote site from PSTN at and h323 gateway back to main site, to a SIP connection on their site and a SIP trunk back to the main site.

I attempted to setup Multi-cast on CUCM, but it doesn't seem to work.  I configured the command ccm-manager music-on-hold and ccm-manager music-on-hold bind loopback 0 (after configuring a loopback interface).  I wonder if maybe I did some misconfiguration on the loopback?

Any help would be greatly appreciated.

[George Thomas]

Do you have the correct MRGL with MoH source on the SIP trunk? What does show ephone moh say if you are using mcast MoH?

[jgolden]

Thanks for the reply.  I apologize for my delay.  I had to take some time off due to an emergency.  Now I am back at this.  So I checked the MRGL on the SIP and everything appears to be correct.  The MRGL I have has a Conference, MOH Server and MTP listed as resources for the group.

Any help would be greatly appreciated.  I have scoured their documents.  It was working on our old router (an 1861, runnign 12.4)  But it appears much has changed in moving to an 881 with 15.2.

Thanks,