Hi all,
we have a new installation (not an upgrade) of CUCM 9.1. For example, we have 100 UCL Enchansed users and 100 CUWL Standard users. Last year we bought 100 ESW&UCSS for UCL Enchansed users and 100 ESW&UCSS for CUWL Standard users.
Now we would like to renew service contract, but the total amount of licenses in use has been reduced by a half. Now we use only 50 licenses of 100 available for both types of users.
Should we buy 100 ESW&UCSS for "installed"(available) licenses or 50 only for "used" licences?
Does the type of user matter?
Thank you!