cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
7349
Views
1
Helpful
3
Replies

sidecars for 8811 and 8841

Sarah Pongres
Level 1
Level 1

Hello Experts -

Are there seriously NO sidecar/expansion modules that are compatible with the 8811 and 8841 phones?????

Say it ain't so, Cisco!

 

And as a sidenote.....PAPER button templates on the 7861 phones???  That's 50 Shades of NO.  No WAY!!!!!

 

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Correct, 8851/61/65 are needed for side car:

http://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-8800-series-key-expansion-module/index.html

 

Number of key modules supported

8851 model: up to 2
8861 model: up to 3
8865 model: up to 3

 

This is similar to the 79XX phones that have been around for long time where the 794X never supported side cars and one needed 796X model for it.

 

Jaime Valencia
Cisco Employee
Cisco Employee

The optional Cisco IP Phone 8800 Series Key Expansion Module delivers affordable and scalable expansion of programmable line and feature key appearances on Cisco IP Phone 8851, 8861, and 8865 endpoints.

http://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-8800-series-key-expansion-module/index.html

I suggest you take this to your account team.

HTH

java

if this helps, please rate

Oh, I did.  I've just gotten in the habit of asking my account team, TAC, and forums because I often get conflicting information.  But this one is all "no" across the board.  Oh well.