Customer is trying to use an external voicemail system with CUCME 7.1 (IOS 12.4(24)T3).
We cannot get Message Waiting Indicator (MWI) to work based on SIP Notify Unsolicited.
When the unsolicited notify comes in, the IOS router returns "481 Call Leg/Transaction Does Not Exist". Why?
Relevant config includes:
sip-ua
mwi-server dns:sipconnect.somwhere.com expires 3600 port 5060 transport udp unsolicited
registrar dns:sipconnect.somewhere.com expires 3600
sip-server dns:sipconnect.somewhere.com
host-registrar
ephone-dn 15 dual-line
number 2115 no-reg both
mwi sip ! is this only needed for SIP Notify Solicited?
The output of "show sip-ua mwi" is odd. It lists the SIP MWI server 3 times. Once in HEX, twice in decimal dotted. Never does it list the "endpoints" as shown in the documentation.
I have reviewed all possible documentation, and this should work. Am I missing something? Perhaps this is a defect?
Any recommendations would be much appreciated.
--------------SIP Trace--------------------
Jul 24 2012 02:03:20.932 BST: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:441224XX2115@141.0.49.226:5060 SIP/2.0
Via: SIP/2.0/UDP 85.Z.X.Y:5060;branch=z9hG4bKq2rr9h3098sgfpc064d1.1
From: <sip:sipconnect.somewhere.com>;tag=SDide1999-188508444-1343091800918-
To: <sip:441224XX2115@sipconnect.somewhere.com>
Call-ID: SDide1901-1c8dded5e96da6240f3a5caafc54e296-c550fv2
CSeq: 457260459 NOTIFY
Contact: <sip:85.119.X.Y:5060;transport=udp>
Event: message-summary
Subscription-State: terminated
Max-Forwards: 69
Content-Type: application/simple-message-summary
Content-Length: 43
Messages-Waiting: yes
voice-message: 7/0
CWL-ABZ-RTR01#
Jul 24 2012 02:03:20.936 BST: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 481 Call Leg/Transaction Does Not Exist
Via: SIP/2.0/UDP 85.Z.X.Y:5060;branch=z9hG4bKq2rr9h3098sgfpc064d1.1
From: <sip:sipconnect.somewhere.com>;tag=SDide1999-188508444-1343091800918-
To: <sip:441224XX2115@sipconnect.somewhere.com>;tag=E95B994C-15B8
Date: Tue, 24 Jul 2012 01:03:20 GMT
Call-ID: SDide1901-1c8dded5e96da6240f3a5caafc54e296-c550fv2
CSeq: 457260459 NOTIFY
Content-Length: 0
--------- show sip-ua mwi -------------
CWL-ABZ-RTR01#sh sip-ua mwi
MWI type: 2
MWI server: dns:sipconnect.somwhere.com
MWI expires: 3600
MWI port: 5060
MWI transport type: UDP
MWI unsolicited
MWI server IP address:
55XXYYZZ
0
0
0
0
0
0
0
MWI ipaddr cnt 1:
MWI ipaddr idx 0:
MWI server: 85.X.Y.Z, port 5060, transport 1
MWI server dns lookup retry cnt: 0
SIP CME
=======
MWI type: 2
MWI server: dns:sipconnect.somwhere.com
MWI expires: 3600
MWI port: 5060
MWI transport type: UDP
MWI unsolicited
MWI server IP address:
85.X.Y.Z
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
MWI ipaddr cnt 1
MWI ipaddr idx 0
MWI server: 85.X.Y.Z, port 5060, transport 1
MWI server dns lookup retry cnt: 0
SIP CME
=======
MWI type: 2
MWI server: dns:sipconnect.somwhere.com
MWI expires: 3600
MWI port: 5060
MWI transport type: UDP
MWI unsolicited
MWI server IP address:
85.X.Y.Z
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
MWI ipaddr cnt 1
MWI ipaddr idx 0
MWI server: 85.X.Y.Z, port 5060, transport 1
MWI server dns lookup retry cnt: 0
