SIP Outgoing Call Error

[rajithahettiarachchi]

HI,

I'm getting this message when im trying to take outside calls

*Sep 30 05:13:50.983: //-1/1563C6000000/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=1001
   ----- ccCallInfo IE subfields -----
   cisco-ani=1001
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=119
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep 30 05:13:50.983: //-1/1563C6000000/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x3E80F5A0, Call Info(
   Calling Number=1001,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=119(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=400, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=32
*Sep 30 05:13:50.983: //-1/1563C6000000/CCAPI/ccCheckClipClir:
   In: Calling Number=1001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Sep 30 05:13:50.987: //-1/1563C6000000/CCAPI/ccCheckClipClir:
   Out: Calling Number=1001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Sep 30 05:13:50.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep 30 05:13:50.987: :cc_get_feature_vsa malloc success
*Sep 30 05:13:50.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep 30 05:13:50.987:  cc_get_feature_vsa count is 1
*Sep 30 05:13:50.987: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep 30 05:13:50.987: :FEATURE_VSA attributes are: feature_name:0,feature_time:1031466256,feature_id:32
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=1001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=119(TON=Unknown, NPI=Unknown))
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/cc_process_call_setup_ind:
   Event=0x420A7958
*Sep 30 05:13:50.987: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 119
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/ccCallSetContext:
   Context=0xC0045478
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 32 with tag 400 to app "_ManagedAppProcess_Default"
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=500, Params=0xC00495C0, Progress Indication=NULL(0)
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/ccCheckClipClir:
   In: Calling Number=1001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/ccCheckClipClir:
   Out: Calling Number=1001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/ccCallSetupRequest:
   Destination Pattern=1.., Called Number=119, Digit Strip=FALSE
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/ccCallSetupRequest:
   Calling Number=1001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=119(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=Receptionist 2
   Account Number=1001, Final Destination Flag=TRUE,
   Guid=1563C600-0001-0000-0000-0011011810AC, Outgoing Dial-peer=500
*Sep 30 05:13:50.987: //32/1563C6000000/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=1001
   ----- ccCallInfo IE subfields -----
   cisco-ani=1001
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=1
   dest=119
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep 30 05:13:50.991: //32/1563C6000000/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x3E80F5A0, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=1001,(Calling Name=Receptionist 2)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
   Called Number=119(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=500, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Sep 30 05:13:50.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep 30 05:13:50.991: :cc_get_feature_vsa malloc success
*Sep 30 05:13:50.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep 30 05:13:50.991:  cc_get_feature_vsa count is 2
*Sep 30 05:13:50.991: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
*Sep 30 05:13:50.991: :FEATURE_VSA attributes are: feature_name:0,feature_time:1031466032,feature_id:33
*Sep 30 05:13:50.991: //33/1563C6000000/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
*Sep 30 05:13:50.991: //33/1563C6000000/CCAPI/ccCallSetContext:
   Context=0xC0049570
*Sep 30 05:13:50.991: //32/1563C6000000/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=500
*Sep 30 05:13:50.991: //33/1563C6000000/CCAPI/cc_api_call_proceeding:
   Interface=0x3E80F5A0, Progress Indication=NULL(0)
*Sep 30 05:13:51.027: //33/1563C6000000/CCAPI/cc_api_call_disconnected:
   Cause Value=57, Interface=0x3E80F5A0, Call Id=33
*Sep 30 05:13:51.027: //33/1563C6000000/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=57, Retry Count=0)
*Sep 30 05:13:51.027: //32/1563C6000000/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
*Sep 30 05:13:51.027: //33/1563C6000000/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=33
*Sep 30 05:13:51.027: //33/1563C6000000/CCAPI/ccCallDisconnect:
   Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=57)
*Sep 30 05:13:51.027: //33/1563C6000000/CCAPI/ccCallDisconnect:
   Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
*Sep 30 05:13:51.027: //33/1563C6000000/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x3E80F5A0, Tag=0x0, Call Id=33,
   Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
*Sep 30 05:13:51.027: //33/1563C6000000/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep 30 05:13:51.027: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep 30 05:13:51.027: :cc_free_feature_vsa freeing 3D7AEC28
*Sep 30 05:13:51.027: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep 30 05:13:51.027:  vsacount in free is 1
*Sep 30 05:13:51.027: //32/1563C6000000/CCAPI/ccCallDisconnect:
   Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Sep 30 05:13:51.027: //32/1563C6000000/CCAPI/ccCallDisconnect:
   Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
*Sep 30 05:13:51.031: //32/1563C6000000/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x3E80F5A0, Tag=0x0, Call Id=32,
   Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
*Sep 30 05:13:51.031: //32/1563C6000000/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep 30 05:13:51.031: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep 30 05:13:51.031: :cc_free_feature_vsa freeing 3D7AED08
*Sep 30 05:13:51.031: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
*Sep 30 05:13:51.031:  vsacount in free is 0

[Vivek Batra]

Can you please share the output of show run to get the exact call flow...

Thanks

[rajithahettiarachchi]

Building configuration...

Current configuration : 5352 bytes

!

version 15.5

service timestamps debug datetime msec

service timestamps log datetime msec

service password-encryption

!

hostname ICBT-HQ-GQ

!

boot-start-marker

boot-end-marker

!

!

enable secret 5 $1$OSEu$G1Q7ei4V9pwLUU65yrhnM.

!

no aaa new-model

bsd-client server url https://cloudsso.cisco.com/as/token.oauth2

!

!

!

!

!

!

!

!

!

ip dhcp excluded-address 172.16.24.1 172.16.24.10

ip dhcp excluded-address 172.16.24.254

ip dhcp excluded-address 172.16.24.1 172.16.24.15

ip dhcp excluded-address 172.16.24.22

ip dhcp excluded-address 172.16.24.23

ip dhcp excluded-address 172.16.24.26

ip dhcp excluded-address 172.16.24.25

ip dhcp excluded-address 172.16.24.21

ip dhcp excluded-address 172.16.24.24

!

ip dhcp pool ICBT_VOIP_POOL_1

 network 172.16.24.0 255.255.255.0

 default-router 172.16.24.254 

 dns-server 172.16.0.1 172.16.0.2 

 option 150 ip 172.16.24.1 172.16.24.3 

 domain-name icbtcampus.edu.lk

!

!

!

no ip domain lookup

ip domain name icbtcampus.edu.lk

ip cef

no ipv6 cef

multilink bundle-name authenticated

!

!

!

!

!

!

cts logging verbose

!

crypto pki trustpoint TP-self-signed-1277097745

 enrollment selfsigned

 subject-name cn=IOS-Self-Signed-Certificate-1277097745

 revocation-check none

 rsakeypair TP-self-signed-1277097745

!

!

crypto pki certificate chain TP-self-signed-1277097745

 certificate self-signed 01

  3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030 

  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274 

  69666963 6174652D 31323737 30393737 3435301E 170D3135 30393137 31383036 

  33305A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649 

  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 32373730 

  39373734 3530819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281 

  8100D2F5 ECBFEE7C 623AE47A 9D2080C8 1AC76F8E D7D84920 64B7C868 4FED1F1B 

  DA554643 17A79F45 A5D438DC CF017C82 9F15305C 0748F68B 57BA4623 644457D9 

  A9B907C8 22FDEB86 05DCD526 7F7A27B6 835C2025 ED787C36 225A3596 D63F8D9F 

  CAF620EC 38294A14 BF1DCC78 A299BF25 D035631F 52905AB2 E627BD17 E636385E 

  EBD30203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603 

  551D2304 18301680 1462FCF4 9A5061F9 9E48C152 0F8C6306 39A6FE89 78301D06 

  03551D0E 04160414 62FCF49A 5061F99E 48C1520F 8C630639 A6FE8978 300D0609 

  2A864886 F70D0101 05050003 818100C3 D4802C7B 2220CF6C 1D3B585C 92F1BB22 

  D260B702 A2F389CD 45E29072 85FF8CC0 7DCAB4E2 1E2E1FA9 23CF9B72 09087C0E 

  E657EE09 CBD6B662 E4B8845F 00036354 819E0C83 627B51B3 4EB1A834 42F1340E 

  073E434D 048DCAD1 DF20341E C36B71C2 4EE6417D D04C6306 D3F775CF 96F60665 

  D71B8F87 6DFF0535 87D58CF4 4648E5

  quit

voice-card 0

 dsp services dspfarm

!

!

!

voice service voip

 ip address trusted list

  ipv4 172.16.24.1

  ipv4 172.16.24.2

 allow-connections h323 to h323

 allow-connections h323 to sip

 allow-connections sip to h323

 allow-connections sip to sip

 supplementary-service h450.12

 no supplementary-service sip moved-temporarily

 no supplementary-service sip refer

 no supplementary-service sip handle-replaces

 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

 sip

  early-offer forced

!

voice class codec 1

 codec preference 1 g711ulaw

 codec preference 2 g711alaw

 codec preference 3 g729r8

 codec preference 4 g729br8

!

!

!

!

!

!

voice translation-rule 9

 rule 1 /^9\(.*\)/ /\1/

!

!

voice translation-profile STRIP9

 translate called 9

!

!

!

license udi pid CISCO2911/K9 sn FGL193011QE

hw-module pvdm 0/0

!

!

!

username admin privilege 15 password 7 15330F010D240B757A60

!

redundancy

!

!

!

!

!

!

interface Embedded-Service-Engine0/0

 no ip address

 shutdown

!

interface GigabitEthernet0/0

 no ip address

 shutdown

 duplex auto

 speed auto

!

interface GigabitEthernet0/1

 ip address 172.16.24.5 255.255.255.0

 duplex auto

 speed auto

!

interface GigabitEthernet0/2

 no ip address

 shutdown

 duplex auto

 speed auto

!

ip forward-protocol nd

!

no ip http server

ip http authentication local

ip http secure-server

!

!

!

!

!

control-plane

!

 !

 !

 !

 !

!

mgcp behavior rsip-range tgcp-only

mgcp behavior comedia-role none

mgcp behavior comedia-check-media-src disable

mgcp behavior comedia-sdp-force disable

!

mgcp profile default

!

!

!

!

dial-peer voice 400 voip

 description SIP CALLS FROM CUCM TO CUBE

 session protocol sipv2

 incoming called-number 9.

 voice-class codec 1  

 dtmf-relay rtp-nte

 no vad

!

dial-peer voice 500 voip

 description OUTGOING EMERGENCY CALLS TO SIP

 translation-profile outgoing STRIP9

 destination-pattern 91..

 session protocol sipv2

 session target ipv4:123.231.33.89

 voice-class codec 1  

 max-redirects 5

 dtmf-relay rtp-nte digit-drop

 no vad

!

dial-peer voice 520 voip

 description OOUTGOING NATIONAL CALLS TO SIP  

 translation-profile outgoing STRIP9

 destination-pattern 90[1-9]........

 session protocol sipv2

 session target ipv4:123.231.33.89

 voice-class codec 1  

 max-redirects 5

 dtmf-relay rtp-nte digit-drop

 no vad

!

!

!

!

gatekeeper

 shutdown

!

!

!

line con 0

line aux 0

line 2

 no activation-character

 no exec

 transport preferred none

 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh

 stopbits 1

line vty 0 4

 exec-timeout 0 0

 password 7 096D4A04100B3743595F

 login

 transport input all

line vty 5 15

 exec-timeout 0 0

 password 7 06270B2C454029485744

 login

 transport input all

!

scheduler allocate 20000 1000

!

end

[rajithahettiarachchi]

Also please refer the following,

Sep 30 05:59:15.719: //3/49DA80800000/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x0x416E1E00
State of The Call        : STATE_DEAD
TCP Sockets Used         : NO
Calling Number           : 1001
Called Number            : 119
Source IP Address (Sig  ): 172.16.24.5
Destn SIP Req Addr:Port  : 123.231.33.89:5060
Destn SIP Resp Addr:Port : 123.231.33.89:5060
Destination Name         : 123.231.33.89

*Sep 30 05:59:15.719: //3/49DA80800000/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : No Codec
Negotiated Codec Bytes   : 0
Nego. Codec payload      : 255 (tx), 255 (rx)
Negotiated Dtmf-relay    : 0
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 172.16.24.5
Source IP Port    (Media): 16388
Destn  IP Address (Media):  -
Destn  IP Port    (Media): 0
Orig Destn IP Address:Port (Media): [ - ]:0

*Sep 30 05:59:15.719: //3/49DA80800000/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 16
Disconnect Cause (SIP)   : 200

[rajithahettiarachchi]

Dear Vivek,

Yes calls flow is CUCM -> CUBE -> SIP Provider, Please find the attachment

[Vivek Batra]

Hi,

Well, as per traces, CUBE is sending INVITE to your provider but not getting any response hence call is being dropped. So either your provider is not getting INVITE or not responding. You can first check there is no issue with the network else need to check with provider why they are not responding to INVITE message.

Do you see any policy agreement with your provider what CLI should be send in INVITE message or any other requirement they have?

Thanks

[rajithahettiarachchi]

Dear Rajiv, I have sorted out the problem. There was a ip mismatch between ISP. Thanks a lot for your support

[Vivek Batra]

Good to know.

Thanks

[Vivek Batra]

Hi,

Call flow is like this?

CUCM -> CUBE -> SIP Provider

Please also share the output of debug ccsip messages.

Thanks