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2012
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0
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2
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SIP SRST 8961 stuck on "Phone Not Registering".

Paul Cobley
Level 1
Level 1

Hi,


Trying to test SRST to a couple of 8961's [running sip8961.9-3-2-10] but they are stuck on "Phone Not Registering". The debug events show registration successful :-


*Apr 19 13:35:15.911: VOICE_REG_POOL: Register request for (8000351) from (192.168.2.17)

*Apr 19 13:35:15.911: VOICE_REG_POOL: Contact matches pool 1

*Apr 19 13:35:15.911: VOICE_REG_POOL: key(8000351) contact(192.168.2.17:5060) add to contact table

*Apr 19 13:35:15.911: VOICE_REG_POOL: key(8000351) exists in contact table

*Apr 19 13:35:15.911: VOICE_REG_POOL: contact(192.168.2.17) exists in contact table, ref updated

*Apr 19 13:35:15.911: VOICE_REG_POOL: key(192.168.2.17) contact(8000351) add to srst contact table

*Apr 19 13:35:15.911: VOICE_REG_POOL: key(192.168.2.17) exists in srst contact table, ref updated

*Apr 19 13:35:15.911: VOICE_REG_POOL: Created dial-peer entry of type 1

*Apr 19 13:35:15.911: VOICE_REG_POOL: Registration successful for 8000351, registration id is 6

=================================

TRU_UK_CUBE#sh sip-ua status registrar
Line          destination      expires(sec)  contact
transport     call-id
              peer
---------------------------------------------------------------------------------------------------------
8000351       192.168.2.17     2066          192.168.2.17
UDP           64d814a5-2f3b10bf-763ff1ce-0680dbce@192.168.2.
              40001

8000351       192.168.2.17     2145          192.168.2.17
UDP           64d814a5-2f3b10e9-784d5746-2bf3a5eb@192.168.2.
              40001

8000351       192.168.2.17     2807          192.168.2.17
UDP           64d814a5-2f3b1122-6d1f6be2-5504228d@192.168.2.
              40001

8000351       192.168.2.17     2886          192.168.2.17
UDP           64d814a5-2f3b114c-14142dfb-3419cb5e@192.168.2.
              40001

8000351       192.168.2.17     3108          192.168.2.17
UDP           64d814a5-2f3b1176-42a4c265-3463ad6d@192.168.2.
              40001

8000351       192.168.2.17     529           192.168.2.17
UDP           64d814a5-2f3b11a8-269f5b0e-113002ec@192.168.2.
              40001


===================

TRU_UK_CUBE#sh voice register global
CONFIG [Version=9.1]
========================
  Version 9.1
  Mode is srst
  Max-pool is 500
  Max-dn is 500
  Outbound-proxy is enabled and will use global configured value
  Security Policy: DEVICE-DEFAULT
  Forced Authorization Code Refer is enabled
  timeout interdigit 10
  network-locale[0] US    (This is the default network locale for this box)
  network-locale[1] US
  network-locale[2] US
  network-locale[3] US
  network-locale[4] US
  user-locale[0] US    (This is the default user locale for this box)
  user-locale[1] US
  user-locale[2] US
  user-locale[3] US
  user-locale[4] US
  MWI unsolicited notify is disabled
  Active registrations  : 7

  Total SIP phones registered: 1
  Total Registration Statistics
    Registration requests  : 7
    Registration success   : 7
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register
           after last unregister : 0
    Last register request time   : *13:36:35.255 UTC Fri Apr 19 2013
    Last unregister request time :
    Register success time        : *13:36:35.259 UTC Fri Apr 19 2013
    Unregister success time      :

========================

The important bits of the config are here ......


voice service voip
allow-connections sip to sip
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip
  registrar server expires max 600 min 60
!
!
voice register global
max-dn 500
max-pool 500
!
voice register dn  1
number 8014141
preference 1
!
voice register dn  2
number 8000351
preference 1
!
voice register dn  3
number 8000352
preference 1
!
voice register pool  1
id network 192.168.2.0 mask 255.255.255.0
dtmf-relay rtp-nte cisco-rtp sip-notify
codec g711ulaw

sip-ua
no remote-party-id
retry invite 2
retry register 10
timers connect 100
registrar ipv4:192.168.2.254 expires 3600
sip-server ipv4:11.0.0.1
connection-reuse


=========================================

So all looks good but the handset still shows the message 'Phone Not Registered'.

Just upgraded the IOS to c3900-universalk9-mz.SPA.152-4.M3.bin

Any ideas to get these handsets to register in SRST ?

TIA

Paul.

2 Replies 2

hi do you still have this issue or it is solved , please let me know .

If you debug ccsip messages, can you see the register attemptes?

Please capture the debugs si we can see what is exactly going on.

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.