Skype for business Connected name identification

[essam_farrag]

we are implementing integration Between CUCM Version 10.5.2 and Skype for business 2015, i have finished the integration but when i made a call from IP Phone to Skype the IP Phone only display the number of the connected party and does not display the name of the connected party, so my question is does this a limitation for this integration or it should works?

[Manish Gogna · Accepted solution]

Hi,

As per page 6 of the CUCM - S4B integration guide

http://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/interoperability-portal/skyp-for-business.pdf

"Skype for Business does not update the caller ID (connected Name) for a basic or privacy enabled call from the Cisco UCM. Therefore, only the connected party number is displayed on the Cisco UCM Phone."

Manish

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[essam_farrag]

Thanks a lot Manish

I have checked this document. Is there further details about the limitations and unsupported features? 

Thanks for your confirmation.

[Manish Gogna]

If you need information about the features not listed in the doc then ideally you can open a case with the Cisco PDI ( Planning Design & Implementation ) team or Cisco TAC by mentioning the specific features about which you want clarity.

Manish

[essam_farrag]

Ok, thanks again for your help

Essam