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mjwald3200
Beginner

Smart Software Licensing Being added and removed by system

In one of our Virtual Accounts a Cube v14 license is continually being added and removed by System

1 new "CUBE v14 Voice Gateway Session" perpetual license was added to the Virtual Account "XXXXX"   System

1 new "CUBE v14 Voice Gateway Session" perpetual license was removed from the Virtual Account "XXXXX"   System

1 new "CUBE v14 Voice Gateway Session" perpetual license was added to the Virtual Account "XXXXX"   System

1 new "CUBE v14 Voice Gateway Session" perpetual license was removed from the Virtual Account "XXXXX"   System

1 new "CUBE v14 Voice Gateway Session" perpetual license was added to the Virtual Account "XXXXX"   System

1 new "CUBE v14 Voice Gateway Session" perpetual license was removed from the Virtual Account "XXXXX"   System

 

every 12 hours it is added and removed.  every day..

Any ideas?

 

 

3 REPLIES 3
Mohammed al Baqari
VIP Advisor

I have cube v14 license and not getting same error message. Try sending an
email to licensing@cisco.com.

***** please remember to rate useful posts

Licensing@cisco.com email has been discontinued. You need to open a case with software licensing  from below link.

 

https://mycase.cloudapps.cisco.com/attendeeCaseCreate

 

Screenshot 2020-10-12 at 7.26.50 PM.png



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mjwald3200
Beginner

thanks, I will open a new TAC case.  Was hoping it was an easy answer

 

Thanks Much

 

 

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