10-12-2020 06:50 AM
In one of our Virtual Accounts a Cube v14 license is continually being added and removed by System
1 new "CUBE v14 Voice Gateway Session" perpetual license was added to the Virtual Account "XXXXX" System
1 new "CUBE v14 Voice Gateway Session" perpetual license was removed from the Virtual Account "XXXXX" System
1 new "CUBE v14 Voice Gateway Session" perpetual license was added to the Virtual Account "XXXXX" System
1 new "CUBE v14 Voice Gateway Session" perpetual license was removed from the Virtual Account "XXXXX" System
1 new "CUBE v14 Voice Gateway Session" perpetual license was added to the Virtual Account "XXXXX" System
1 new "CUBE v14 Voice Gateway Session" perpetual license was removed from the Virtual Account "XXXXX" System
every 12 hours it is added and removed. every day..
Any ideas?
10-12-2020 07:55 AM
10-12-2020 08:06 AM - edited 10-12-2020 08:28 AM
Licensing@cisco.com email has been discontinued. You need to open a case with software licensing from below link.
https://mycase.cloudapps.cisco.com/attendeeCaseCreate
10-14-2020 03:58 AM
thanks, I will open a new TAC case. Was hoping it was an easy answer
Thanks Much
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