smartnet for MCS7815-I1-ECS1

[Rafael Jimenez]

We have several MCS7815-I1-ECS1 (unity) and MCS7825-I1-IPC1 (CCM) media convergence servers. Those servers has been under smartnet CON-SNTE-... contract . But I understand Cisco change the smartnet with Essential Operate. Unfortunately I had to renew the smartnet for those servers but I could not find the new service in the service finder tool. Can somebody help me with this issue.

Thanks.

[Rob Huffman · Accepted solution]

Hi Rafael,

Hope all is well with you my friend! You will find some good info on UCSS in the attached docs :)

Cheers!

Rob

[Rafael Jimenez]

Thanks Rob, everything is going well.

Nice info.

Regards.