03-15-2019 05:09 AM
We are facing issue with SNR feature on CIPC ..when we call on CIPC ext from mobile number parallel call not rings on users personal mobile number it only rings on users CIPC phone
1. End user configuration created with Checked Box for Enable Mobility & Remote Destination limit is 4
2. After that associate the user with the office phone number that he uses. On CIPC phone
3. Then we configure RDP profile
4. Added a New Remote Destination
When we are doing test call from my mobile to CIPC Extn which is DID number ..call hit on CIPC phone & not on user Mobile for which RDP created ...am i missing anything ..CIPC supports RDP feature
03-15-2019 08:15 AM
Debug your GW and see if the call makes it that far, if it does, then you can work upon what you see in the debugs.
If it doesn't even make it to the GW, then you need to go back to the CUCM config.
03-17-2019 02:59 AM
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