Softkey transfert not appear

[martin.carrier]

When i user make a call , i can't transfert a call because the softkey not appear.

Do you have the solution ?

TKS

[Maciej Karpinski]

UCM or CME?

Do you have the transfer button added to the softkey template assigned to the phone

[martin.carrier]

Uc540

Envoyé de mon iPhone

Le 2012-01-10 à 09:34, "maciej@karpinski.se" > a écrit :

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Re: Softkey transfert not appear

created by Maciej Karpinski<> in IP Telephony - View the full discussion<>

[Maciej Karpinski]

I've newer vorked with the UC540 but I guess that you will need to have the transfer button in the softkey template for your phones.

What phones do you use? Do you have dual-line on the phones?

[billymobilizer]

I'm having this problem with CME 8.8 version too.   I  put  "transfer" or "hold "  softkeys in template and apply to ephone on a Cisco 8945 video phone, however,  there is no "transfer"  or "hold" softkey available during the call.

has anyone found the solution for this issue ??