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- About Maciej Karpinski
10-09-2017
Stats
Member since
11-17-2010
181
Posts
85
Helpful
9
Solutions
Created by
Maciej Karpinski
in Other Collaboration Subjects
in Other Collaboration Subjects
07-09-2012
05:26 AM
07-09-2012
05:26 AM
I found the problem, Even though I had applied config on the UCM after changing the name from StandAloneCluster to another name the calls in CDR were slill saved with cluster name StandAloneCluster. Since this is a lab and I didn't have time for troubleshooting I restarted the publisher and after that the calls were marked with the new name and I could find them in the reports again.
... View more
Created by
Maciej Karpinski
in Other Collaboration Subjects
in Other Collaboration Subjects
07-09-2012
04:13 AM
07-09-2012
04:13 AM
I'm testing Operations Manager/Service Monitor in lab right now and got a little problem. When I configured everything from the begining I could do CDR reports and saw all calls in them but I renamed the cluster so it wouldn't just say StandAloneCluster. Everything except CDR Reports seems to work. I can see that the data is sent from UCM to Service Monitor but if I try to maka a report it just says no records. Is there any logs I can check to find out what i happening?
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Labels:
Created by
Maciej Karpinski
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
06-13-2012
02:04 AM
06-13-2012
02:04 AM
I forgot to reply but I've tested the new Syscheck Tool with Win XP and it works fine :-)
... View more
Created by
Maciej Karpinski
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
06-01-2012
12:45 AM
06-01-2012
12:45 AM
Hi, tried to run it on my PC but got the following error. It's a WinXP pc.
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
04-03-2012
06:00 AM
04-03-2012
06:00 AM
But you will have to restart the phones anyway to upgrade them so they will take the new config.
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
04-03-2012
05:49 AM
04-03-2012
05:49 AM
Yes you must apply the configuration to push it to the phone
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
03-14-2012
09:53 AM
03-14-2012
09:53 AM
Oh I missed that you were globalizing. I thought that the users were dialing with +1
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
03-14-2012
08:50 AM
03-14-2012
08:50 AM
It should work if you set the service parameter "Always Display Original Dialed Number" to true
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
03-13-2012
02:28 AM
03-13-2012
02:28 AM
Seems to be some kind of TFTP error, try to restart the TFTP service on your server. Otherwhise you could also try to remove the phone from UCM and add it once again.
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
03-13-2012
01:42 AM
03-13-2012
01:42 AM
Could you restart one of the phones, not just reset but disconnect it from the power and reconnect it. Connect then to the phones web interface, what does the time zone say? Check the Debug Display page, what does it say?
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
03-13-2012
12:48 AM
03-13-2012
12:48 AM
It looks as the phone has booted with an old configuration. Are these two phones on the same ip network as the phones that show right time? Check that they have option 150 set on their netwotk, do they have the right tftp set if you look on the phone?
... View more
Created by
Maciej Karpinski
in IP Telephony and Phones
in IP Telephony and Phones
03-12-2012
06:54 AM
03-12-2012
06:54 AM
Check also the firmware version of the phone
... View more
Created by
Maciej Karpinski
in Contact Center
in Contact Center
02-16-2012
12:14 AM
02-16-2012
12:14 AM
Thank you for you answers, I was hoping that this would be something easy to do.
... View more
Created by
Maciej Karpinski
in Contact Center
in Contact Center
02-15-2012
07:27 AM
02-15-2012
07:27 AM
Right now we are retrieving the name by setting dirURL=" http://UCM:8080/ccmcip/xmldirectorylist.jsp?n= " and then using the following: UCCX: 8.5 UCM: 8.6
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Created by
Maciej Karpinski
in Contact Center
in Contact Center
02-15-2012
05:19 AM
02-15-2012
05:19 AM
Hi We currently collect Caller Name from our corporate directory in UCM but would also want to collect UserID, is that possible?
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Labels:
Created by
Maciej Karpinski
in Collaboration Applications
05-29-2013
05-29-2013
No one that knows if this is as per design or if I have configured
something incorrectly?
Created by
Maciej Karpinski
in Collaboration Applications
05-23-2013
05-23-2013
I would want to know that too, is it really nescessary to login to the
other services separately or ...
10-31-2012
Are there any plans to have screen capture funcionality on group
chatt?Message was edited on April 1...
Created by
Maciej Karpinski
in Collaboration Applications
10-26-2012
10-26-2012
Problem solved with a reboot but it seems to be something that is coming
back after a couple of days...
Created by
Maciej Karpinski
in Collaboration Applications
10-26-2012
10-26-2012
We have another issue with Jabber for Mac and wireless, It connects but
if we call the connection is...
Created by
Maciej Karpinski
in Collaboration Applications
10-26-2012
10-26-2012
We have a problem with Jabber for Windows 9.1, if I make or receive a
call Jabber softphone starts s...
Created by
Maciej Karpinski
in Other Collaboration Subjects
07-09-2012
07-09-2012
I found the problem, Even though I had applied config on the UCM after
changing the name from StandA...
Created by
Maciej Karpinski
in Other Collaboration Subjects
07-09-2012
07-09-2012
I'm testing Operations Manager/Service Monitor in lab right now and got
a little problem.When I conf...
Created by
Maciej Karpinski
in Collaboration, Voice and Video Documents
06-13-2012
06-13-2012
I forgot to reply but I've tested the new Syscheck Tool with Win XP and
it works fine :-)
Created by
Maciej Karpinski
in Collaboration, Voice and Video Documents
06-01-2012
06-01-2012
Hi, tried to run it on my PC but got the following error. It's a WinXP
pc.
Created by
Maciej Karpinski
in IP Telephony and Phones
04-03-2012
04-03-2012
But you will have to restart the phones anyway to upgrade them so they
will take the new config.
Created by
Maciej Karpinski
in IP Telephony and Phones
04-03-2012
04-03-2012
Yes you must apply the configuration to push it to the phone
Created by
Maciej Karpinski
in Unified Communications Infrastructure
03-27-2012
03-27-2012
How do I stop other clients that CUPC and Cisco Jabber from logging in
to CUPS 8.6?I've tried to ena...
Created by
Maciej Karpinski
in IP Telephony and Phones
03-14-2012
03-14-2012
Oh I missed that you were globalizing. I thought that the users were
dialing with +1
Public Statistics
| Date Registered | 11-17-2010 02:48 AM |
| Date Last Visited | 10-09-2017 01:01 PM |
| Total Messages Posted | 181 |
| Total Helpful Votes Received | 85 |
Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
