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3
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some extensions has problems

Abood
Beginner
Beginner

hello

 

i have in Route Partition : TU_Employees_P and TU_Managers_P

 

i always use TU_Employees_P when i try to call extension to another extension  . i have extension were using in Route Partition tu_employees i have changed to tu_managers ... and i can get call 

 

 

so what the issue .. when i use TU_Employees_P ? 

 

 

 

so what i can do to make all route partion 

3 Replies 3

Mohammed al Baqari
VIP Advisor VIP Advisor
VIP Advisor
Can you use http://ccum-ip/dna to trace call routing and see where its
failing

Results Summary

Calling Party Information

  • Calling Party = 6609
  • Partition = TU_Employees_P
  • Device CSS = Internal-CSS_1
  • Line CSS = TU_Managers_CSS_test
  • AAR Group Name =
  • AAR CSS =

Dialed Digits = 6753

Match Result = RouteThisPattern

Matched Pattern Information

  • Pattern = 6753
  • Partition = TU_Employees_P
  • Time Schedule =

Called Party Number = 6753

Time Zone = Asia/Riyadh

Call Classification = OnNet

InterDigit Timeout = NO

Device Override = Disabled

Outside Dial Tone = NO

Call Flow

TranslationPattern :Pattern=

External Phone Number Mask = NO

Calling Party Mask =

Prefix =

CallingLineId Presentation =

CallingName Presentation =

Calling Party Number = 6609

ConnectedLineId Presentation =

ConnectedName Presentation =

Called Party Mask =

Discard Digits Instruction =

Prefix =

Called Number =

  • Partition =
  • Positional Match List = 6753
  • Calling Party Number = 6609
  • PreTransform Calling Party Number =
  • PreTransform Called Party Number =
  • Calling Party Transformations
  • ConnectedParty Transformations
  • Called Party Transformations

Directory Number :DN= 6753

Forward All : DN = VoiceMail = No CSS =

Forward Busy

  • Internal : DN = VoiceMail = No CSS =
  • External : DN = VoiceMail = No CSS =

Forward No Answer

  • Internal : DN = VoiceMail = No CSS =
  • External : DN = VoiceMail = No CSS =

Forward No Coverage

  • Internal : DN = VoiceMail = No CSS =
  • External : DN = VoiceMail = No CSS =

Forward Unregistered

  • Internal : DN = VoiceMail = No CSS =
  • External : DN = VoiceMail = No CSS =

CFDF : DN = VoiceMail = No CSS =

Pickup Group Number =

Device Status = Registered

Device Name = SEP3CCE73ACF798

Ignore Presentation Indicators = Disabled

Logged Into Hunt Groups = Enabled

Alerting Name = Abeer Hassan

Dual Mode = Disabled

Do Not Disturb(DND)

  • DND Status = Disabled
  • DND Option =
  • DND Incoming Call Alert =

Automated Alternate Routing (AAR)

  • AAR Group Name =
  • AAR Calling Search Space =
  • AAR VoiceMail Status = Disabled
  • AAR Destination Mask =
  • AAR Prefix Digits =

Device Status = Registered

Device Name = SEP3CCE73AD0371

Ignore Presentation Indicators = Disabled

Logged Into Hunt Groups = Enabled

Alerting Name = Abeer Hassan

Dual Mode = Disabled

Do Not Disturb(DND)

  • DND Status = Disabled
  • DND Option =
  • DND Incoming Call Alert =

Automated Alternate Routing (AAR)

  • AAR Group Name =
  • AAR Calling Search Space =
  • AAR VoiceMail Status = Disabled
  • AAR Destination Mask =
  • AAR Prefix Digits =
  • Partition = TU_Employees_P
  • TypeCFACSSPolicy =
  • Call Classification = Unknown
  • Forwarding Information
  • Device :Type= Cisco 7965
  • Device :Type= Cisco 7965

Alternate Matches

Partition :Name= TU_Managers_P

Pattern = 6753

Pattern Type = Enterprise

CallManager Device Type = UserDevice

PatternPrecedenceLevel = PlDefault

PatternRouteClass = RouteClassDefault

  • Pattern

Partition :Name= Huawei_PT

Pattern = 6XXX

Pattern Type = Enterprise

Call Classification = OffNet

CallManager Device Type = AccessDevice

PatternPrecedenceLevel = PlDefault

PatternRouteClass = RouteClassDefault

  • Pattern

Partition :Name=

Pattern = 6753

Pattern Type = Enterprise

CallManager Device Type = UserDevice

PatternPrecedenceLevel = PlDefault

PatternRouteClass = RouteClassDefault

  • Pattern

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Might want to read this chapter of the SRND, particularly CSS and partitions, which are basic building blocks for CUCM call routing

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/8x/uc8x/dialplan.html

HTH

java

if this helps, please rate
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