06-01-2011 08:08 PM - edited 03-16-2019 05:15 AM
Hi Experts,
Our 7965 phone template has 1 line and 5 speed dials. I would like to assign our internal emergnecy number to the 5th SD but after batting the phones in, no matter what I do the emergecy number moves to the first SD. It works when I manually edit the phones and move the emergency number to 5th place. It's obvious that I don't want to edit 700 phones and update the changes manually. I tried to export phones with All Details, move the emergency SD to the 5th position and insert the phone back to th CM with but no luck. I also tried to use update phone with custom file. I can see the file is available but when I click on find, a message stating "
No active query. Please enter your search criteria using the options above. |
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displays. Could you please let me know if there's a way of making this happen?
Thanks,
MK
06-02-2011 05:37 AM
Hi MK,
Can you please tell me what is the version of CUCM ?
This can be done though BAT but there are certain limitations to speed dial so this is necessary to know the CUCM Version.
Thanks
Mudit
06-02-2011 05:39 AM
Thanks for replying. the CM is 7.1
MK
06-02-2011 06:11 AM
06-02-2011 06:41 AM
Thanks Rob
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