08-20-2019 12:16 AM
Hi all
Hope you may help. My search has yet to uncover the answer.
I have a 78xx phone 2 lines reprogrammed , cucm 10.x and would like to have a number of speed dials available (more than 30). The speed dials are added via the self servive portal. When i scoll on the phone using the circle navigator. Only the first 6 show. Any ideas on how to fix this so we have all speed dials available
Thanks
08-20-2019 02:47 AM
Please confirm what is the configuration of phone button template assigned to that phone.
08-20-2019 03:21 AM - edited 08-20-2019 03:22 AM
Hi Piyush
Thanks for your reply. I'll check this and get back to you. Is the phone button template where we would set the amount of speed dials which can be accessed?
Thanks
08-20-2019 06:56 AM
That is by design, you don't see all the speed dials you have configured, only a limited number, and if I recall correctly, that might change depending the phone model, you would need to use the remaining speed dials as abbreviated dials.
08-21-2019 12:06 AM
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