Stange Call Park Issue

[neilobrien]

Hi Guys,

I'm running Call manager 6.1.3.3190-1 and I'm having a stange cal lpark issue.

When I make an outgoing call from a phone, I can park it no problem.  However when I receive an incoming call, I am unable to park it, the phone says no call park no available,

I'm not sure if the gateway needs access to the call park partition but I added it anyway and still no joy.

Any ideas??

Thanks,

Neil

[neilobrien]

just an update guys, even though my gateway is in a device pool set to register with the SUB first, once I created the Call Park extn on the PUB it appeared to work.  So i'm guessing for whatever reason my gateway is registering with the PUB and not the SUB??  Anyway, I have call park extensions on both now so it should be fine.

Thanks,

Neil

[Jaime Valencia]

You should always create a call park range in every server a phone might register in order to avoid this, since call park ranges only work for devices registered to the same server if all your devices failover to a server with no call park range, they won't be able to use it.

HTH

java

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