03-26-2015 01:41 AM - edited 03-18-2019 11:28 AM
Hello,
A CUCM 5 cluster has two nodes. One node Publisher and one Subscriber.
3 weeks ago Subscriber server went off due to a power supply issue.
We purchased a new power supply and when this server became alive, the following appeared in OS ADMINISTRATION -> SHOW CLUSTER
If i remove server 10.10.200.21 as Publisher Type of Node, will i face any problems?
Thank you.
Solved! Go to Solution.
03-27-2015 05:53 AM
Hi,
from the output, it seems there is nothing wrong.This could be only the cosmetic issue.
You can take maintenance window and try restarting the SUB server.
regds,
aman
03-28-2015 04:42 PM
Yes its a cosmetic issue, as you can see from the output from publisher:
Primary Node =true
From the Subscriber:
Primary Node =false <<<<
But as mentioned in my previous post, just verify your database replication to be sure its good, from RTMT or from CUCM Reporting page.
Other than that everything looks normal.
-Terry
Please rate all helpful posts.
03-26-2015 02:02 AM
Strange, whats the version of CUCM, and your platform MCS or UCS?
Can you post the same output from the CLI of all the three servers:
show network cluster
Utils dbreplication runtimestate
-Terry
03-26-2015 10:31 AM
In addition to what Terry has asked,please check the bug with similar issue.This could be a cosmetic issue.
03-27-2015 02:19 AM
Hi Aman,
I'll take a look at this.
Thank you very much.
03-27-2015 03:10 AM
Hi,
can u post the complete output of utils service list from both servers ?
regds,
aman
03-27-2015 05:24 AM
Hi Aman.
@ PUBLISHER
admin:utils service list
Requesting service status, please wait...
System NTP [STARTED]
System SSH [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco Electronic Notification[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Syslog Agent[STARTED]
Cisco TAPS Service[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Cisco CTL Provider[STOPPED] Service Not Activated
Cisco CallManager SNMP Service[STOPPED] Service Not Activated
Cisco Certificate Authority Proxy Function[STOPPED] Service Not Activated
Cisco DirSync[STOPPED] Service Not Activated
Cisco Messaging Interface[STOPPED] Service Not Activated
Cisco Serviceability Reporter[STOPPED] Service Not Activated
Primary Node =true
---
@ SUBSCRIBER
admin:utils service list
Requesting service status, please wait...
System NTP [STARTED]
System SSH [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco Electronic Notification[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco Syslog Agent[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Cisco Bulk Provisioning Service[STOPPED] Service Not Activated
Cisco CAR Scheduler[STOPPED] Service Not Activated
Cisco CAR Web Service[STOPPED] Service Not Activated
Cisco CTL Provider[STOPPED] Service Not Activated
Cisco CallManager SNMP Service[STOPPED] Service Not Activated
Cisco Certificate Authority Proxy Function[STOPPED] Service Not Activated
Cisco DirSync[STOPPED] Service Not Activated
Cisco Messaging Interface[STOPPED] Service Not Activated
Cisco SOAP - CDRonDemand Service[STOPPED] Service Not Activated
Cisco Serviceability Reporter[STOPPED] Service Not Activated
Cisco TAPS Service[STOPPED] Service Not Activated
Primary Node =false
Thanks in advance.
03-27-2015 05:53 AM
Hi,
from the output, it seems there is nothing wrong.This could be only the cosmetic issue.
You can take maintenance window and try restarting the SUB server.
regds,
aman
03-28-2015 04:42 PM
Yes its a cosmetic issue, as you can see from the output from publisher:
Primary Node =true
From the Subscriber:
Primary Node =false <<<<
But as mentioned in my previous post, just verify your database replication to be sure its good, from RTMT or from CUCM Reporting page.
Other than that everything looks normal.
-Terry
Please rate all helpful posts.
03-27-2015 02:17 AM
Hi Terry,
There are no 3 servers. The cluster contains 2 servers, Publisher and Subscriber.
Subscriber went off for three weeks and when the issue with its power supply resolved and the server went on, the same Subscriber server appears as Publisher(see picture above, server with ip address 10.10.200.21). Below you can see some CLI outputs.
Thank you very much.
admin:show status
Host Name : Publisher
Date : Thu Mar 26, 2015 11:38:26
Time Zone : EET
Locale : en_US.UTF-8
Product Ver : 5.1.1.3000-5
Platform Ver : 2.0.0.1-1
--
admin:show status
Host Name : Subscr1
Date : Thu Mar 26, 2015 12:01:08
Time Zone : EET
Locale : en_US.UTF-8
Product Ver : 5.1.1.3000-5
Platform Ver : 2.0.0.1-1
------
admin:show network cluster
Executed command unsuccessfully
No valid command entered
admin:show network
show network eth0
show network failover
show network route
show network status
show network all
show network ip_conntrack
show network max_ip_conntrack
------
admin:Utils dbreplication runtimestate
Executed command unsuccessfully
No valid command entered
admin:utils
utils reset_ui_administrator_password
utils iothrottle*
utils network*
utils ntp*
utils service*
utils system*
utils remote_account*
utils disaster_recovery*
utils csa*
utils netdump*
utils core*
utils dbreplication*
utils snmp*
utils sftp*
utils soap*
admin:utils dbre
admin:utils dbreplication
utils dbreplication status
utils dbreplication stop
utils dbreplication setrepltimeout
utils dbreplication repair
utils dbreplication reset
admin:utils dbreplication status
****************************************************************************************************
This command reads and writes database information from all machines and will take quite some time...please be patient.
****************************************************************************************************
-------------------- utils dbreplication status --------------------
Output is in file cm/trace/dbl/sdi/ReplicationStatus.114200.out
03-27-2015 02:39 AM
Hmm check the status of the Database replication from RTMT or from Service reports page. Since the version is pretty old the commands I gave you are not available in v5.
There are two rows having some tiny discrepancy. But as you can see its just showing two servers, a Pub and a Sub, so it is most probably the same Bug Aman (+5) has posted.
------ Statistics for ccmdbtemplate_publisher_ccm_1_320_numplan ------ Node Rows Extra Missing Mismatch Processed ---------------- --------- --------- --------- --------- --------- g_publisher_ccm 167 0 0 0 0 g_subscr1_ccm 165 0 2 0 0
Can you post screenshot from RTMT, database replication? Just make sure your databases are replicating good.
-Terry
Please rate all helpful posts
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