IP Telephony and Phones

For a testing purpose created a UCCX(8.5.1.10000-37) & CUCM (System version: 8.6.1.20000-1) where created a Trigger (ie No. 5000) now all configuration part done when i dialled 5000 ..its select the JTPI ports but no ivr is playing there is only sile...

We are in the process of installing IP phones on our network.  We don't have any plans for QOS other than to just prefer the voice traffic.  The packets will be tagged by the endpoint with the TOS and DSCP tags.  We will then trust the QOS tags as th...

Hello All, I have one Publisher with two subscriber CUCM and two Unity connection. I have purchaed toll free and mapped with CTI route point and transfered call to UC to give option to route the call, then i create a hunt group and add three ext on t...

Dear all, We have had a pretty bad issue with our UCCX 10.5, for a reason unknown the CTI Points that link our UCCX with CUCM were all unregistered in CUCM (10.5).I tracked down the issue that it could have had something to do with IPv6 and fixing th...

Hi All, Lately, I have been trying to implement a network with +E164 format.I found out that Cisco Australia Dialplan doesn't understand  \+61.@I can see in RTMT the number has been converted to +61477386XXX the CUCM doesn't know how to route it. Sin...

All,Can someone please explain the meaning of these values in bold within a VoIP dial-peer:Successful Calls = 1156, Failed Calls = 14244, Incomplete Calls = 3I am slightly worried that I have 14244 calls showing as failed.*This is a Cisco UBE on the ...

Cisco IP Phone 3905 is not getting voice lan information from 3com switch.The phone is not registering.

Hi All,We have Unityconnection 10.5. In that some of the users are imported from CUCM and some are manually configured.Now we are looking for the options to import the user from LDAP instead of the CUCM or manual configuration. Alias name of users Wh...

Hi all, I am trying to find the reference to a CSS so that I can delete it - without much luck.Dependancy records show no references of course.I have run SQL queries on the server for the following:fkcallingsearchspace_cfa fkcallingsearchspace_scfa f...

  Hi Guys,After i inatalled the CCP 2.8, i keep on having an error message  saying " CCP requires internet explorer java plug-in 1.6.0_11 or above, see attached. I installed the Java 1.7 and keep on receiving the same error.I am actually running Win ...

 Hi guys, i have a new setup CME 10.5 and CUE 8.6.10 i activated the default AA script and worked perfectly then i tried to activate the MailBox evaluation  license and suddenly AA stopped working at all .. below some commands issued on CUE to help m...

Hi all, I have the following request from my customer. Secretary   ---- User 1                  -----User 2                  -----User 3 The idea is when in User 1 the phone rings the Secretary can take the call. And the same for the other 2 users.  ...

HiI have cross a weird issue where CFA always show caller ID. The DNA shows it hit TP which has callerID and presentation Restricted before hit RP and send call out when CFA.Call flow is really simple: caller --provider -- SIP --- CUBE -- CUCM -- DN ...

Does the VG202 support the PLAR feature? My customer has successfully deployed PLAR on the VG224 platform and now needs to do the same on VG202s located on offshore rigs. Before procuring the hardware they want to be sure that the feature is supporte...

I have a CUCM 8.6.2. I use a SIP trunk to make calls but i have a loop that i cant know how to avoid it. 172.23.132.18 is the CUCM.172.23.129.35 internal SBC172.23.129.48 external SBC172.23.254.245 Alcatel OXE. I want to know how can tell CUCM to sto...