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Synchronize JTAPI events from multiple CTI Links

Vlad Polyakov
Level 1
Level 1

We are trying to build an active-active solution for presence and call control using JTAPI with two (or more) servers connected to the same UCM cluster via JTAPI link. All connected servers receive a same event, and we are looking into a deduplication strategy; Unfortunately, there is no event timestamp, sequence number of unique event ID coming from the UCM via JTAPI link.

Any ideas on how to synchronize these events in a reliable manner are much appreciated.

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rosaho
Level 3
Level 3

This discussion has been reposted to the IP Telephony community.