Hi - When VXML G/W sending PING msg to CVP IVR service it using RECOVERY.VXML, Where as i checked in Recovery.vxml it is given as when HTTP not able to communicate with IVR just Handoff the call to Handoff.TCL and it will disconnect the call with cause code 38.
Where as when VXML sending NEW call msg with the help of submitback.template, When i checked in submit back it is given as just Handoff the call to Recovery.VXML, Where as in Recovery it's directing to Handoff.TCL file.
Why it's pointing of using two different files for PING and NEWCALL as a result both ends up with Handoff.TCL
SIVANESAN R
SIVANESAN R
