06-07-2020 08:20 PM
hi All,
We are in the process of upgrading a customer pbx from traditional PABX to UC.
From my info gathering they mentioned that they have a public hotline(mainline) eg 9819100 that everyone calls into and used for outgoing calls. I believe it is a hunting group of numbers directly from the telco. Eg 1 mainline number with 8 underlining channels/analog lines.
Please correct me on how i should transition this to our cisco voice gateway that has 8 FXO ports, as i am familiar with direct FXO lines only, eg per FXO line = per direct number.
Do i configure it like a direct number and telco side will still do their hunting to the mainline out?
Appreciate any advise
Solved! Go to Solution.
06-08-2020 05:19 AM
Telco controls the inbound call routing and hunting, you configure the outbound call routing and hunting of individual FXO ports.
06-08-2020 05:19 AM
Telco controls the inbound call routing and hunting, you configure the outbound call routing and hunting of individual FXO ports.
06-08-2020 06:26 PM
06-08-2020 10:35 PM
Moving away from analog circuits would be a recommended action. To what is a question for what direction you want to take. Personally I would recommend you to look into using a SIP trunk connection instead of a digital ISDN (E1) as many Telco service providers are in the process of deprecating their legacy TDM last mile connections.
06-21-2020 11:43 PM
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