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analog phone not registering on VG224

RFC_2549
Level 1
Level 1

Hello,

I have a problem with a VG224 because on the CUCM I added an analog phone to it in a door but it doesn't record it.

Initially the phone (with drectory number 100 for example) was attached to another VG224, so I copied the phone and the line on the new port of the new VG224, I reset the phone and the line but the phone appears (from CUCM) still be registered on the old VG224. What can I do? doing a sh run on the two VG224 configurations do not coincide with those of the CUCM, should they not update automatically when I change something on the CUCM?

Thank you

3 Replies 3

George Sotiropoulos
Cisco Employee
Cisco Employee

Please can you post part of the VG configuration?

Thanks,

George

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yes, the interested port is 2/13

 

Ystcapp supplementary-services

 port 2/12
fallback-dn 1347
!
!
!

 

so there aren't directory number specified for port 1/13

 

!
voice-port 2/13
timing hookflash-in 110 80
!

 

this is the conf of the voice port interested

 

Thank you!

Please also post the dial peer (stcapp) configuration.

Its likely the dial peer is still configured on the old VG224.