Time of day routing problem

[chin.chung]

HI,

We have CUCM7 and i m trying to configure time of day routing to CTI route point XXXXXXX665. In businesshrs 8-16 i want call to be forwarded to number

XXXXXXX740 and after hours 16-08 to XXXXXXX741. The problem is that when i call CTI route point number it only says number cannot be dialed. Anyone knows solution for this?

I created following:

3 Time periods:

TP_businesshrs:                Mon-fri 8-16

TP_nobusinesshrs1:          Mon-fri 16-24

TP_nobusinesshrs2:          Mon-fri 00-08

2 Time schedules:

TS_businesshrs:              TP_businesshr

TS_nobusinesshrs:          TP_nobusinesshrs1 & TP_nobusinesshrs2

2 Partitions:

PAR_businesshrs:              TS_businesshrs

PAR_nobusinesshrs:          TS_nobusinesshrs

1 Calling search space:

CSS1:                              PAR_businesshrs & PAR_nobusinesshrs

I added CSS1 to the CTI route point. I created 2 665DN and added each DN to newly created partitions.

Thanks in advance.

[Carlo Poggiarelli]

With CSS set to none, you can call null partition only.

So if you want to reach your goal, you should set css , as in my sample CSS1, to your trunk which includes null partition and allow trunks to call both internal extensions in null partition and your CTI RP in new created partitions.

HTH

Regards

Carlo