Time problem on Cisco IP Phone 8941

[david_lozano]

Hi,

I have a problem with the date/time on severals Cisco IP phone 8941. We are still experiencing an issue with date/time on our IP phones - it freezes on some occasions and shows the same time since then.

If the phone has a reset, or an user logs out and login again (Extension Mobility), the time phone sets to a new value and stays there.

Version  CP-8941-K9= V01

App Load ID  SCCP 9-2-3-5

CISCO CALL MANAGER

System version: 8.5.1.12900-7

Thanks for your help,

Regards,

David

[fb_webuser]

Does it show the correct time if you go under any menu options?

You are probably hitting this bug here:

8945 SCCP: Sometimes, phone doesn't update time in header

fixed in 9.3(1)

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtl73175

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Posted by WebUser Asad Raza from Cisco Support Community App

[Pawan Arora · Accepted solution]

Have you tried to upgrade the firmware of the 8941 IP phone.

Regards,

Pawan Arora

[david_lozano]

Hi,

Thanks for your help.

We will uograde firmware phone.

Thanks,

Best Regards,

David Lozano