Time zone problem with cisco 8831

[thomasbou1]

Hi,

I can't get the right time zone (for France) on the cisco 8831. I have a two-hour time difference. I've seen that this is a fairly common problem but I haven't managed to solve it yet...

Unfortunately, I don't have access to cucm and the cisco 8831 has to go to an Alactel OXE. My only way of configuring the cisco 8831 is with the XML configuration. I managed to get the TzDataCSV.csv file and found the tzupdater.jar file online.

First of all, do you know which file is used on a cisco 8831? I have seen that in some cases the TzDataCSV.csv file could work and in other cases not... Do you have more information ?

I've been doing a lot of testing over the last few days by modifying the XML configuration but I'm stuck. Here's the configuration I'm using:

<tzupdater>tzupdater.jar</tzupdater>
or
<tzupdater>TzDataCSV.csv</tzupdater>

<dateTimeSetting>
<dateTemplate>D/M/Y</dateTemplate>
<timeZone></timeZone>
<olsonTimeZone>Europe/Paris</olsonTimeZone>
<ntps>
<ntp>
<name>@IP NTP</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>

Thanks for your help.
Thomas

[M02@rt37 · Accepted solution]

Hello @thomasbou1,

You can manually adjust the time zone offset in the XML configuration. You can try adding or subtracting the appropriate number of hours from the current offset to align with the correct time zone.

<olsonTimeZone>Europe/Paris-02:00</olsonTimeZone>

****it's not a recommended or appropriate solution****

[thomasbou1]

Thank you, but it doesn't work. I think my problem is with the tzupdater file. I also work with ATA ciscos and it works fine with the tzdatacsv.csv file, but not with the cisco 8831.

Does anyone have the tzupdater.jar file extracted from the cucm?

Thanks,

Thomas

[thomasbou1 · Accepted solution]

You were right, thank you! I just had to set GMT+02:00 and it works. The tzupdater.jar file is mandatory for those who have this problem