IP Telephony and Phones

I have several users receiving Error Loading Report when logging to Finesse. They are using Jabber, no desk phones.CUCM 12.5, Jabber 14.1, Edge browser. We tried Chrome and had the same issue. These users were all configured at the same time. Most ha...

Hi All, I'd like to ask your valuable help for the following question: - is there a way to change the MTU size of the CUCM endpoints (Dx650, 7841, etc...) packets ? Customer indeed has an environment in which some recently added crypto device ask...

Hello everyone, I'm a newbie and just  started my CS career about 2/3weeks ago, i've been self learning and i just get done with Network basics on Cisco Network. My quesdtion is, what should i do next? since i have no mentor , is this the stage where...

my CUCM is up but not reachable even while is up it still not sending packetMy CUCM is not pingable even while is actively up,  how can i solve this kind of problem

Hello,We are having an issue with one of our locations. When an inbound call comes in, sometimes the call will continue to ring into the handset after the call is "answered" with the handset. Then our user can hang up the handset, the display will ch...

Hi,When inbound call came from Sip trunk and the extension 201 answer the call and try transfer to another extension never works.Could you help me?Follow show run  attached.Detail , i dont know why but aparently when user press button transfer and di...

Hi guys,   I have a trunk from my CUCM to an Avaya, the SIP trunk was working fine, but suddenly the following error appeared, remote = 503, If I arrive by ICMP to the IP of the Avaya, I have restarted the SIP Trunk and the behavior is the same.   Th...

Call Manager Version: 6.0.1.2113-1BAT only appears to only import 16 user records at a time, I open the CSV delete the first 15 rows and then import again and it works.Always get error USERID (Record Number 16) 2003 Record does not match the selected...

We have upgraded from 3.8 to 3.9.When trying to use the Smart licensing it is not connecting I found that there is a bugg of some kind that makes Prime 3.9 not connecting.How to use the traditional licensing when my licensing account looks like this:...

Is there a list that breaks down what OUIs are assigned to different technology types? Cisco has 1000+ OUIs and I was hoping to identify if an OUI was tied to a class of devices. The main thing I want to pick out is phones, but if I could identify sw...

Hi EveryoneGood DayI need a suggestion I want to deploy background wallpaper for all the IP Phones.I've already created and uploaded but thing is I need to select manually from phone to set it and in our office we have more than 300+ active extension...

This is a repost in a different location.  (sorry, I am new at this) My customer is having an issue with calls coming into a particular branch and being delivered to an Attendant Console Queue.  Calls come into a Cisco  4321 voice gateway (Version 1...

will dspfarm command work without any PVDM available in ISR 4321 router?   i cannot see dspfarm command or dsp services command under voice-card command.   show inventory didnt show any PVDM