04-12-2012 01:32 PM - last edited on 03-25-2019 08:14 PM by ciscomoderator
Hitting a mental road block just need a little help.
I need to create a ToD route so that a otion off of a menu will be redirected to a cell after hours.
So far I have:
Created my Time Period and Schedule
Created Partition PT_Off and associated that with the time period.
Created DN 16504 in the PT_Off parition and that DN is forwarding all to the cell.
Created HP 16504 in PT_INTERNAL (this is where all extensions are located) this currently rings 5 phones.
The Unity connection call handler for option 1 is sending to HP 16504
So I need to get the Call handler option 1 after 6 pm to ring to the DN 16504 in PT_off that is in Time period 6pm to 6am.
This is where I am stumped. Following the guide it tells me to place the PT off and on in a CSS. Not sure how this would work since it is coming from connection.
Any advice on how I can proceed is welcomed.
Solved! Go to Solution.
04-12-2012 01:46 PM
It needs to be added to the CSS applied to UCON SIP trunk if using SIP integration or Voicemail Ports if using SCCP integration.
HTH,
Chris
04-12-2012 01:46 PM
It needs to be added to the CSS applied to UCON SIP trunk if using SIP integration or Voicemail Ports if using SCCP integration.
HTH,
Chris
04-13-2012 07:49 AM
Thank you. Adding to the CSS of the VM ports did the trick.
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