10-10-2011 05:28 AM - edited 03-16-2019 07:24 AM
We have a business VOIP provided by our service provider, where it is used for international calls with low rates,
I need to assign directory number to be used to connect and use this service from my cell phone or any external PSTN number through
our office VOIP network. We are using CUCM and Cisco unity connection 7.1.3.
Ali
10-10-2011 07:10 AM
You can use Mobile Voice Access for dial-through abilities. It has several moving pieces:
10-11-2011 09:34 PM
I have configured all above stuff but still I am not able to call MVA from my cell phone through PSTN, please let me know if there is missing place I have to configured.
Thanks for your response,
Ali
10-11-2011 10:33 PM
Hi Ali,
try to use the steps bellow:
Step 1.
Go to the UCM administration page
-Select the System TAB
-Select the Service parameters TAB
-For the server field, select the hostname/ip address of the publisher
-For the service field, select
Cisco
CUCM:
-Under Clusterwide Parameters (System-Mobility)
-Set the Enable Enterprise Feature Access parameter to True
-Set the Enable MobileVoice Access parameter to True
-Proceed to Enter the Mobile Voice Access number that you are going to use
in our case will be 3511
-Set the Matching Caller ID with Remote Destination parameter to complete
match (by selecting this parameter the gateway will look for a complete
match of digits coming from the PSTN and it will decide if is a complete
match of an existing Destination Number then the user will be prompted for
its CCM user PIN number, if is not a complete match then the user will be
prompted to enter its Remote Destination Number followed by the pound sign.
-In the other hand if you set the Matching Caller ID with Remote
Destination parameter to Partial Match then the gateway is suppose to match
the number of digits that you decide against an existing Destination number
but will ONLY WORK WITH A DEDICATED H.323 GATEWAY and it will not work using
a hairpinning set up which is our case.
Note: When setting the Matching Caller ID with Remote Destination parameter
to Partial Match in this setup (a hairpinning set up) the Remote Destination
user calling from a device that match a remote destination number will
experience a silence when dialing our MVA DID
-Click save.
Step 2
-Go to the Media Resources TAB
-Select the Mobile Voice Access TAB
-On the Mobile Voice Access Directory Number field enter 3511
-On the Mobile voice Access Partition select a partition that is an accessible partition
-Proceed to select the desire Locale.
Step 3
-Telnet or SSH to the gateway that you are going to use.
-Under config mode proceed to enter the following command
!
Voice service voip
Allow-connections h323 to h323
!
Voice class h323 1
H225 timeout tcp establish 3
!
Application
Service cmm http://[ip address of your publisher]:8080/ccmivr/pages/IVRMainpage.vxml
Step 4
-To verify that the vxml script along with the correct english locale was
successfully loaded into our gateway issue the following commands
Yourgateway#sh call appl voic cmm
A sign that the vxml script and our English locate is properly configured
and loaded will be
*if you are seeing the following code
Check the cmm url characters under application, if your url is incorrect
proceed to make the necessary changes with the correct url also, visit the
UCM administration page, select the Media Resources TAB , select MobileVoice Access
and click save, this will push out the vxml script to the voice
gateway, you will also need to reboot your gateway, in order for the script
to show correctly in your Voice Gateway.
Step 5
We will now proceed to create our Dial-Peers
!
dial-peer voice 5311 voip
service cmm
session target ipv4:[ip address of the publisher]
incoming called-number 5311 <------our incoming DID from the PSTN
codec g711ulaw
!
dial-peer voice 3512 voip
preference 1
destination-pattern 3511 <------our Mobile Voice AccessDN
voice-class h323 1
session target ipv4:[ip address of the publisher]
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 3513 voip
preference 2
destination-pattern 3511 <------our MobileVoice AccessDN
voice-class h323 1
session target ipv4:[ip address of the subscriber]
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 5314 voip
service cmm
session target ipv4:[ip address of the subscriber]
incoming called-number 5311 <------our incoming DID from the PSTN
codec g711ulaw
!
Step 6
We will now proceed to create our h323 gateway in our UCM.
-Go to the UCM Administration page
-Select the Device TAB
-Select Gateway
-Select Add New
-For our gateway Type parameter select H.323 Gateway, click Next
- Enter the MGCP gateway ip address for the Device Name* parameter
-Proceed to the Select the desire Device pool
-Proceed to select the Correct Media Resource Group List, in my case I use
-Proceed to select the appropriate Location
-Proceed to check the Media Termination Point Required* field.
-Proceed to select the appropriate parameters for the Call routing
information Inbound Calls fields.
-For testing and for this
example
I am using the following parameters
Calling Search Space [Local-CSS]
AAR Calling Search Space [Local-CSS]
-Select Save.
Step 7
-For this
example
I will be using a Route Group Called RG-Local which will
contain our H323 gateway IP address .
-For this
example
I have created a Route List called RL_MVA_Devices which
have the RG-Local selected as a Route Group.
Step 8
-We will now proceed to create a route pattern that matches our inbound DID
from the PSTN.
-For the route pattern* field we will enter our inbound DID number which
for this document is 5311
-Proceed to select the appropriate route partition, for this
example
I have
selected an open/default partition
-For the Gateway/Route List* Field we will select RL_MVA_Devices
-Route this pattern
-Call Clasification* OffNet
-Provide Outside Dial Tone
-Select Save.
Step 9
Finally we will need to add our
Mobile
-Voice-Access_RP partition to the
Calling Search Space that we use in our H323 gateway
-Go to the UCM Administration page
-Go to the Call Routing Tab
-Go to the Class of Control Tab
-Select Calling Search Space
-Look for the Calling Search Space that you use for your H.323 gateway, in
our case I use Local-CSS
-Proceed to add the appropriate
Mobile
Voice
Access
Partition to the
selected partitions for the Local-CSS, in my case I will add the
Mobile
-Voice-
Access
-RP partition and I will put it on the 3rd level.
First my 911_PT
Second my Internal_PT
Third it will be our
Mobile
-Voice-Access_RP partition
-Click save.
At this point you should be able to dial the DID used to
access
the MVA,
depending on your call manager service parameters configured, Unified
Communications Manager /MVA IVR will answer the call and you will be
prompted for enter your Remote Destination number followed by the pound
sign, then you will be prompted to enter your PIN, once authenticated you
will be able to start using the MVA feature at which point you can start
dialing as if you were using an internal IP Phone.
While you are logged into MVA and during a call you can use the following
default dtmf codes to.
Put a call in hold *81
Put a call in an exclusive hold *82
To resume a call *83
To transfer a call *84
To conference a party *85
and this is a a very handy link for another example from the internet too:
http://pushkarbhatkoti.wordpress.com/tag/cisco-mobile-voice-access-how-to/
Hope this help
if helpful Rate
10-14-2011 03:19 AM
I have used DN 8070 for MVA and incoming DN 8077, I am able to dial 8077 from my internal extension unfortunately unable to dial xxxx8077 through PSTN (External access)!!!!!!, your advise please.
Ali
10-14-2011 04:31 AM
Check your translation on the voice gateway for incoming calls
Hope this help
Plz rate the helpful posts
10-14-2011 08:31 AM
This is my gateway configuration:
dial-peer voice 2000 voip
service frog
session target ipv4:1.1.1.1
incoming called-number 8077
codec g711ulaw
!
dial-peer voice 1000 voip
destination-pattern 8070
session target ipv4:1.1.1.1
dtmf-relay h245-alphanumeric
codec g711ulaw
10-15-2011 06:35 AM
Just to clarify, I am using H.323 gateway onlay for MVA, and I have following configuration, however I am not able to dial MVA from PSTN while am able to do internally .
!
dial-peer voice 100 pots
service mgcpapp
incoming called-number .
direct-inward-dial
!
dial-peer voice 2000 voip
service frog
session target ipv4:10.1.1.11
incoming called-number 4077
codec g711ulaw
!
dial-peer voice 1000 voip
destination-pattern 4070
session target ipv4:10.1.1.11
dtmf-relay h245-alphanumeric
codec g711ulaw
!
Please let me know how to configure the translation for incoming call from PSTN.
10-15-2011 07:44 AM
Hi
A point to take care here, the Dial Peer you want to hit is not a VOIP dial peer but a pots Dial peer.
it should be something like this:
dial-peer voice 8077 pots
service frog
incoming called-number xxxx8077
also make sure that the service name matches the link mentioned under the application prompt and under dial peer(here the name is frog)
config t
application
service frog http://10.10.210.10:8080/ccmivr/pages/IVRMainpage.vxml
HTH
Tapan
10-15-2011 04:15 PM
Ali try to use only VoIP dial peers if you are using MGCP for pstn
See the bellow link
https://supportforums.cisco.com/thread/2005673
Tapan you can not contol the PRI as MGCP and h323 at the same
Hope this help
10-16-2011 02:39 AM
Do I need to do translation? in my case incoming-number from PSTN will be of the form 1714xxxx, while the target MVA number is 8077 VOIP
How the redirection from PRI to h323 be configured?
I hope to find the answers of these questions, as everything work fine when I dial MVA (8077) from internal extension
10-16-2011 05:38 AM
Are u using MGCP between the gateway and CUCM ? If yes then use translation or significant digit in CUCM to preserve only the required digits
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